Key Responsibilities

Leadership and Strategy

- Lead the local team with exceptional leadership, commitment, and loyalty, ensuring alignment with Alloggio's policies and strategic objectives.

- Drive the transformation to a unified business model, consolidating to a one physical brand presence in the Bryon region and expanding inventory across multiple digital platforms.

- Cultivate a positive and solution-focused working culture, fostering collaboration and innovation in line with Alloggio's expectations.

- Conduct regular commercial reviews, analysing performance metrics and addressing operational risks to drive continuous improvement.

- Maintain optimal staffing levels and actively upskill team members to enhance capability and resilience.

- Spearhead operational innovations, identifying and implementing solutions to streamline processes and enhance efficiency.

- Present initiatives to Senior Leadership to drive growth, retention, and operational efficiency, leveraging insights from local market dynamics.

- Provide constructive feedback, training, and support to staff, ensuring career development and efficient complaint resolution.

Business Growth

- Strategically drive monthly net growth of accommodation properties under Alloggio's management, focusing on sourcing and onboarding new properties while retaining existing ones.

- Conduct thorough analysis of property listings to identify trends and opportunities for targeted property acquisitions and retention strategies.

- Cultivate relationships with local community groups, businesses,



and vendors to generate referrals and new management leads, including housekeeping companies.

- Identify and leverage opportunities to enhance exposure for Alloggio's brands, securing additional management contracts through effective networking and market positioning.

Commercial Leadership

- Develop a deep understanding of pricing factors for accommodation properties, utilising BI tools to optimize pricing strategies and maximize revenue.

- Collaborate closely with central pricing and distribution teams to enhance portfolio revenue and streamline operational costs.

- Ensure optimal property distribution across all OTAs and platforms, capitalising on revenue opportunities and maximising market reach.

- Foster synergy with other Alloggio Group businesses to maximize overall performance and unlock cross-selling opportunities within the market/cluster and across the wider business.

Property/Owner Care

- Foster positive relationships with property owners, ensuring proactive and transparent communication with all stakeholders.

- Oversee regular property inspections and maintenance activities to uphold quality standards and ensure compliance with relevant legislation and management agreements.





- Resolve disputes and escalated issues promptly, striving for mutually beneficial outcomes and maintaining owner satisfaction.

Traveller Experience

- Streamline key management processes to enhance the traveller experience, including implementing efficient after-hours support procedures and anticipating traveller needs.

- Manage traveller reviews efficiently to drive bookings and improve overall guest satisfaction, collaborating with central reservations teams to handle inquiries effectively and address concerns promptly.

Vendor Management

- Develop strong relationships with vendors to meet operational standards, homeowner expectations, and needs effectively, ensuring timely approval of vendor invoices and resolution of escalated issues.

Requirements

Qualifications / Licenses

- Current Driver's License.

- Australian citizenship, residency, or appropriate work visa.

- Relative Real Estate Certificate (desirable).

Experience

- Demonstrated experience in profitably managing accommodation assets.

- Solid commercial acumen and proven track record in managing a sizable P&L.;

- Proven ability to drive revenue growth and expand property portfolios.

Skills, Knowledge, And Attributes

- Effective interpersonal skills with a proven ability to build strong relationships.

- Ambitious, growth-oriented mindset with strong problem-solving and negotiation skills.

- Excellent time management and prioritisation abilities.

- Proficiency in industry-specific applications and general business computing skills.

📌 Regional General Manager - Nth NSW (Byron Bay)
🏢 Kingscliff Accommodation u0026amp; Property Management
📍 Byron Bay