Full‑time position with Saturday availability required. Location: Ellenbrook, WA.
About Us
At Coolamon Dental , part of the My Implant Dentist Group , we’re passionate about changing lives through exceptional dental care. Our brand‑recent, state‑of‑the‑art practice provides a welcoming environment for both our patients and our team, delivering advanced implant, cosmetic and general dentistry with the highest level of care.
About the Role
As the first point of contact for our practice, you’ll play a vital role in creating a positive patient journey from the moment patients walk through the door. Working alongside our clinical team, you’ll manage the day‑to‑day front office operations, coordinate appointments, support patient enquiries, and ensure the practice runs efficiently while providing exceptional customer service.
Key Responsibilities
- Welcome patients with warmth, professionalism and a genuine passion for customer service.
- Manage appointment scheduling, recalls and daily diary coordination.
- Answer incoming calls and respond to patient enquiries promptly and professionally.
- Process patient payments and maintain accurate patient records.
- Liaise with clinicians to ensure smooth daily operations.
- Support administrative functions to keep the practice running efficiently.
- Deliver an exceptional patient experience at every interaction.
About You
To be successful in this role, you’ll have:
- Previous experience working in a dental reception or dental administration role (essential).
- A strong understanding of dental practice operations and patient scheduling.
- Outstanding communication and interpersonal skills.
- Exceptional organisational skills with the ability to multitask in a busy environment.
- High attention to detail and accuracy.
- A positive, professional and proactive attitude.
- Strong computer skills and the ability to learn new systems quickly.
- Availability to work full‑time, including Saturdays.
Why Join My Implant Dentist?
As part of the My Implant Dentist Group, you’ll be joining one of Australia’s growing dental networks with practices across Western Australia, Queensland and Victoria.
- Modern, purpose‑built facilities with the latest technology.
- A supportive and collaborative team culture.
- Ongoing training and professional development.
- Opportunities for career progression within our expanding group.
- The opportunity to make a genuine difference in patients’ lives every day.
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📌 Dental Receptionist / Front Office Coordinator (City of Swan)
🏢 Coolamon Dental
📍 City of Swan
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