Position Details

- Part-time (0.8 FTE), fixed-term position until June 2028, based at our Wantirna campus.
- HEW 6 salary + 17% super and staff benefits.

About The Role

As the Early Childhood Student Success Coach, you will provide personalised coaching, mentoring and educational support to students enrolled in the Certificate III and Diploma of Early Childhood Education and Care programs. Working closely with students, teachers and support services, you will identify barriers to learning, develop Individual Learning Plans, and empower students to successfully complete their studies and transition into further education, training or employment. You will play a key role in enhancing student engagement, retention and success while contributing to a supportive and inclusive learning environment.

About You

- Demonstrated experience in related work and study assistance including vocational assistance, study support, recruitment, career guidance and employment services.
- A proven record of managing customer enquiries and a demonstrated commitment to customer service including follow‑up and closure activities.
- Demonstrated ability to engage and build trust with diverse cohorts and DET Community Services specified high‑priority groups (e.g. youth, migrants, unemployed, retrenched workers and/or apprentices).
- Ability to exercise substantial initiative and sound judgement and to work independently to meet position objectives consistent with the University’s.




- Excellent communication and interpersonal skills and proven ability to build and maintain effective working relationships with a range of internal and external stakeholders that include employers, educational institutions and community service providers.

Qualifications

- A post‑graduate degree or vocational qualification in Early Childhood Education and subsequent experience in the Early Childhood Education sector.
- A post‑graduate degree or vocational qualification in Career Counselling, Community Services, Vocational Training and Assessment with subsequent relevant experience; extensive experience and specialist expertise or broad knowledge or an equivalent combination of relevant experience and/or knowledge of the VET sector is desirable.

Benefits

- Work your way with adaptable working arrangements, including hybrid options and generous parental leave to support a balanced lifestyle.
- Exclusive staff discounts, including discounted Medibank health insurance, 50% off Swinburne courses and other partner offers.
- Swinburne offers 17% super and salary packaging options, including car leasing and extra super contributions.

Applications Close: Sunday 9th August 2026 11:30pm

Diversity, Equity and Inclusion

Swinburne has become a world‑class university, driving social and economic impacts through science, technology, and innovation.



As a dual‑sector university, our vision is for people and technology working together to build a better world. Central to our vision is our commitment to diversity, equity, and inclusion. We pride ourselves on being an equal opportunity employer focused on attracting, retaining, and developing great talent. We work to remove barriers related to gender identity, culture, ethnicity, sexual orientation, disability, and age. Swinburne is proud to be recognised as an AWEI Gold Employer, reflecting our commitment to creating an inclusive workplace where LGBTQIA+ employees, students and communities can thrive. We strongly encourage applicants from diverse Aboriginal and Torres Strait Islander communities. Our Moondani Toombadool Centre leads our Indigenous education and culture at Swinburne, guided by community wisdom and leadership. We support applicants with disabilities, and reasonable adjustments can be requested at any stage of the recruitment process. For reasonable adjustment requests – including accessible formats of the position description, application form, or other documents – please contact or call +61 3 9214 3550. Please note: this phone number is for disability and reasonable adjustment enquiries only. General enquiries about the role can also be emailed to

Victoria’s Commitment to Action

As a signatory to Victoria’s Commitment to Action, Swinburne seeks to remove barriers to international graduate employment. We welcome and encourage applications from international graduates.

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📌 Early Childhood Student Success Coach (Melbourne)
🏢 Swinburne University Of Technology
📍 Melbourne