Join to apply for the Senior Quality Assurance Engineer role at NSW Department of Customer Service

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NSW Department of Customer Service provided pay range

This range is provided by NSW Department of Customer Service. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

A$125,693.00/yr - A$138,510.00/yr

Senior Quality Assurance Engineer

- Full-Time (35hpw) 12-month opportunity
- Salary Range $125,693 - $138,510pa + super
- Location flexible across Revenue NSW offices with hybrid working. Regular attendance at Parramatta

We are currently seeking to appoint a Senior Quality Assurance Engineer with a strong background in API testing and Automation to join our dynamic team. In this role, you will be responsible for ensuring the quality and performance of our API services. You will work closely with the development and product teams to design and implement automated API tests, debug issues, and ensure quality and reliability of our systems
As a member of the team you will:

- Design, develop, and execute testcases for Restful APIs and UI.
- Create test plans test status and summary reports.
- Build and maintain automated test frameworks for APIs using Rest Assured, integrating them into the CI/CD pipeline for continuous testing.
- Manage the use of automated testing for the assigned work in an efficient and productive manner to ensure testing is delivered to quality and within time parameters.
- Execute functional, non-functional, and regression tests (as applicable)
- Maintain clear and concise test documentation and contribute to test plans and test strategies.
- Proactively identify issues and drive improvements in QA processes.
- Strong analytical and problem-solving skills with an attention to detail and quality-first mindset
- Ability to prioritize tasks based on risk, deadlines and stakeholder needs and effectively manage conflicting priorities by evaluating business impact.




- Mentor and support junior QA engineers.

Skills and Experience Required:

- Proficient in popular automation tools and frameworks like Selenium, Cypress, Cucumber, JUnit
- Proficiency in API testing tools like Postman, Rest Assured
- Familiarity with CI/CD tools like Jenkins, GitLab CI for automating testing and deployment process.
- Experience designing and developing automated tests for both functional and non-functional testing (Performance testing).
- A good understanding of manual testing concepts and experience in functional testing, regression testing, integration testing, and system testing.
- Proficient in writing test scripts including the required SQL commands and reference to validating results.
- Knowledge of enterprise level testing suites such as HP QC, JIRA, Selenium, TFS etc.
- Test planning and management of testing in large enterprise environments.
- Demonstrable testing within an Agile delivery model, preferably Scrum.
- Ability to work to deadlines and balance competing needs

About Revenue NSW

Revenue NSW is the state's principal revenue management agency. We are part of the Department of Customer Service. Our purpose is to contribute to a prosperous, safe and fair society by collecting revenue, resolving fines, administering grants and recovering debt.
Revenue NSW Digital is responsible for the delivery of state-of-the-art digital experiences focused on simplifying and improving the interactions of 20,000+ businesses and two million+ individuals with the NSW Government.
We are proud of our diverse and regional team and welcome flexible working. We are open to this role being based at any one of our offices - Parramatta, Lithgow, Maitland, Gosford, or Wollongong.



Regular travel may be required to engage with the team in Parramatta and our partners.
Further Information

For more information about this role, including access to the role description, click 'apply'.
Closing Date: Thursday 29th May 2025 @ 10am

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact or .

Seniority level

- Seniority level

Mid-Senior level

Employment type

- Employment type

Full time

Job function

- Job function

Information Technology and Quality Assurance
- Industries

Government Administration

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📌 Senior Quality Assurance Engineer (City of Parramatta Council)
🏢 NSW Department of Customer Service
📍 City of Parramatta Council