About the role

An Elders Branch Operations Manager delivers effective operational planning, leadership, and execution to ensure the branch achieves sustainable financial growth. This includes developing and implementing strategies aligned with branch objectives, monitoring performance against budgets and key metrics, optimising resources, and driving efficiency across all operational areas. The role actively supports sales and business development initiatives, ensures compliance with company policies and procedures, and fosters a high‑performing, customer‑focused team culture that contributes to the overall success of the branch and the Elders network.

Responsibilities

- Oversee branch operations and commercial performance in line with budgets, KPIs, and financial targets; contribute to annual budgeting and manage costs, debt collection, and branch expenditure.
- Lead and support branch staff through effective rostering, leave planning, performance management, coaching, and training to achieve team and branch goals.
- Support recruitment, selection, onboarding, and induction processes in partnership with the People & Culture team.
- Drive branch growth through deposit book expansion, rural product sales, margin management, and effective stock and debtor management.
- Promote branch products and represent Elders at marketing events, campaigns, field days, and community activities to enhance brand presence.




- Oversee branch administration, banking, purchasing, reporting, and ensure compliance with all core processes, national initiatives, and product performance standards.
- Lead workplace health and safety initiatives, ensure compliance with policies and legislation, and promote a safe work environment through proactive risk management and reporting.
- Contribute to branch business planning, foster a collaborative team culture, and identify opportunities for operational efficiency and continuous improvement.

Qualifications

- Experience in leadership and/or business management.
- Degree in business, agriculture (desirable or demonstrated experience).
- Good knowledge of operational planning and solid commercial acumen.
- High communication, influencing and negotiation skills.
- Sound computer skills.
- Able to understand customer needs and priorities.
- Agricultural or related industry experience (desirable).

Equal Opportunity Statement

At Elders, we strive to create a safe environment where everyone can thrive. We aspire to do this by recognising talent, promoting inclusion and celebrating diversity. No matter how you identify, we encourage talented people from all backgrounds, abilities and identities to apply for roles at Elders. We will accept applications from all people with the right to live and work in Australia.

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📌 Branch Operations Manager (City of Albury)
🏢 Elders Rural Services Australia
📍 City of Albury