Company

Qualcomm International, Inc. Australia Branch Office

Job Area

Engineering Group > Software Applications Engineering

Overview

Qualcomm is enabling a world where everyone and everything can be intelligently connected. You interact with products and technologies made possible by Qualcomm every day, including 5G-enabled smartphones that double as pro‑level cameras and gaming devices, smarter vehicles and cities, and the technology behind the smart, connected factories that manufactured your latest purchase. Qualcomm 5G and AI innovations are the power behind the connected intelligent edge. You will find our technologies behind and inside the innovations that deliver significant value across multiple industries and to billions of people every day. Windows Copilot+ PCs powered by Snapdragon are revolutionizing the PC industry by leading the technology transformation for AI, graphics, multimedia, connectivity, power, and performance. The Field Application Engineer – Windows Copilot+ PC Ecosystem will have a pre‑sales focus and will drive technical adoption of the Windows on Snapdragon Compute platform across the Commercial space. In this position you will be responsible for helping enterprise customers with Windows on Snapdragon (WoS) compute product commercialization and support enterprise needs for a timely, faster, and smooth product evaluation. You will have the opportunity to show your strong customer support skills by resolving enterprise issues on the WoS platform and the Windows application ecosystem.

Job Responsibilities

- Assist with execution of Qualcomm’s Worldwide Compute Go‑To‑Market strategy.




- Support enterprise customers troubleshooting and help with detailed issue triage/analysis/resolution on BIOS/Driver.
- Support debugging enterprise application issues and collaborate with platform and technology teams. This includes reproducing the issues and helping with detailed issue triage/analysis/resolution.
- Analyze and root cause the application issue on customer software/hardware systems.
- Support Snapdragon ecosystem issue analysis and engagement.

Skills, Knowledge & Expertise

- Application development, debugging, testing with C/C++ & familiarity with embedded system software.
- Experience in Windows 11 environment and debugging tools.
- Driver debugging techniques, problem solving, and documentation skills.
- Debugging tools such as WinDbg, MSFT Trace tool.
- Familiarity with Windows OS such as Windows driver development or debugging, or familiarity with Windows command line tools such as PowerShell.
- Strong knowledge of C/C++ programming. Experience in Windows application development a plus.
- 2+ years of experience with Windows 10/11 troubleshooting.

Minimum Qualifications

- Bachelor’s degree in Engineering, Information Systems, Computer Science, or related field and 4+ years of Software Applications Engineering, Software Development experience, or related work experience.
- Master’s degree in Engineering, Information Systems, Computer Science,



or related field and 3+ years of Software Applications Engineering, Software Development experience, or related work experience.
- PhD in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Applications Engineering, Software Development experience, or related work experience.
- 2+ years of experience with Windows 10/11 troubleshooting.
- 2+ years of experience with programming languages such as C, C++, Java, Python, etc.
- 1+ year of experience with debugging techniques.

Preferred Qualifications

- Technical sales management expertise, ability to manage change and desire to operate effectively across organizations and customers.
- Experience building complex solutions and driving new device adoption in Commercial accounts.
- Experience supporting launch of current technologies/products.
- Ability to communicate, educate and evangelize both internally & externally.
- Excellent communication and people skills.
- Creative problem solving with strong analytical skills.

Applicants

Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. If you require reasonable accommodations, please e‑mail disability‑ or call Qualcomm’s toll‑free number. Qualcomm will provide reasonable accommodations to support individuals with disabilities to participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities.

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📌 Staff or Senior Technical Application Engineer – Windows 11 PC Ecosystem (Australia) (City of Sydney)
🏢 Qualcomm
📍 City of Sydney