Join Tiffany & Co. as an Operations Coordinator in our Pitt Street store. We are looking for a passionate and solutions-driven professional to join our team.
Tiffany & Co. has defined style and celebrated the world's great love stories since 1837. With a heritage of design innovation and exceptional service, we are renowned as one of the world's most recognizable luxury brands.
Job Description
As an Operations Coordinator, you will oversee all aspects of Back of House, including coordination of the Merchandising, Customer Service, and Client Services roles. You will ensure all repair and service orders are managed and completed in a timely manner and successfully meet our service quality standards.
Responsibilities include:
- Ensure all repair and service orders are managed and completed in a timely manner, meeting our service quality standards.
- Respond to customer inquiries via telephone, email, or in-person in an appropriate and timely manner.
- Apply consultative one-to-one selling and product knowledge to all customer interactions to develop and build ongoing customer relationships and confidence.
- Provide the highest standard of customer follow-up to support the development of client relationships.
In return, you will earn a market-competitive salary, career development opportunities, Tiffany-designed training programs, and generous employee discounts.
Requirements
The successful candidate will have:
- Minimum 1-2 years of retail stock management/inventory control experience, preferably within the jewelry industry.
- Problem-solving ability.
- Strong customer service ethics.
- Excellent communication skills - verbal and written.
- Solid attention to detail and problem-solving capabilities.
- Strong interpersonal skills.
- Proven multi-tasking experience with the ability to meet deadlines.
- Advanced skills in MS Word, Excel, and MIPS.
- Flexible working availability, including evenings, weekends, and public holidays.
We are an equal opportunities employer and welcome applications from diverse candidates. Tiffany & Co. is committed to providing a work environment that is free from discrimination and harassment.
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📌 Operations Coordinator | Full-Time | Pitt Street (City of Sydney)
🏢 Tiffany
📍 City of Sydney
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