Genesys is seeking a Senior Director of Global Skilled Services Operations in Sydney. This role is pivotal for defining and evolving the operating model for a high-growth SaaS services business. The ideal candidate will have 12+ years of experience in Professional Services, leading teams across regions, driving transformation through systems and AI. Key responsibilities include managing the services lifecycle and ensuring financial performance. Applicants must have a Bachelor’s degree; an MBA is preferred.
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📌 Global Professional Services Ops & Strategy Director (City of Sydney)
🏢 Genesys
📍 City of Sydney
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