Complete Office Supplies Pty Limited is seeking an experienced Customer Service Team Lead to oversee and coach a high‑performing team, drive service excellence, and manage complex customer inquiries.
Reporting to the National Customer Experience Manager, you will monitor KPIs, provide ongoing coaching, and lead continuous improvement initiatives in a adaptable hybrid workplace. You will develop PDPs and partner with management to elevate customer outcomes.
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📌 Customer Service Team Lead — Hybrid, Development & Rewards Cumberland City Council
🏢 Complete Office Supplies Pty
📍 Cumberland City Council
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