IDEMIA Public Security is seeking a motivated Service Desk Analyst to join our Managed Services Support Team in Canberra. You will deliver exceptional customer service to government clients, diagnose and resolve incidents, and escalate as needed in an ITIL framework.
You will handle end-to-end ticket management, collaborate with senior specialists, and contribute to routine administration tasks while gaining exposure to biometric technologies and cloud/on-premises infrastructure.
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📌 Government It Service Desk Analyst – Incident Specialist Canberra
🏢 IDEMIA Public Security
📍 Canberra
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