About the Role
We are seeking a motivated and customer-focused Sales Consultant to join our Gold Coast team in Arundel.
You will assist walk-in, phone and online customers with our range of trailers, caravans, UTE trays and canopies, aluminium loading ramps, accessories and related products.
You will manage customer enquiries from initial contact through product recommendation, quotation, follow-up, sale and final handover.
You will also prepare trailer and caravan registration documents and customer information for submission to our head office for processing.
This role suits someone who communicates confidently, follows up sales leads consistently, maintains accurate records and enjoys helping customers select the right product for their needs.
Key Responsibilities
Welcome walk-in customers and provide professional product assistance
Answer incoming branch phone calls promptly and professionally
Respond promptly to email and online sales enquiries
Understand customer requirements and recommend suitable products
Explain product features, specifications, pricing and available options
Prepare accurate quotations and follow up open enquiries and outstanding quotes
Convert customer enquiries into sales and achieve agreed sales targets
Process customer deposits, sales orders and related documentation accurately
Prepare trailer and caravan registration documents and customer information, and submit them to head office for processing
Maintain accurate customer details, sales records and follow-up information
Coordinate product availability and pre-delivery preparation with the operations team
Arrange customer collection and delivery schedules
Complete trailer,



caravan and other product handovers in a professional and organised manner
Explain basic product operation, features and relevant handover information to customers
Build solid customer relationships and encourage repeat and referral business
Keep the showroom, office and product display areas clean, organised and presentable
Maintain up-to-date knowledge of company products, specifications, pricing and promotions
Perform other reasonable duties required to support the day-to-day operation of the Gold Coast branch
About You
At least 1–2 years of proven sales or customer service experience
Experience in caravans, trailers, automotive, 4WD accessories, machinery or a related industry will be highly regarded
Strong communication, customer service and negotiation skills
A demonstrated ability to follow up leads and achieve sales targets
Self-motivated, proactive and comfortable working independently
Well organised, with strong attention to detail and accurate record-keeping skills
Confident using computers, email and sales administration systems
A current Australian driver's licence
Availability to work Saturdays as part of the regular roster
Full Australian working rights
A genuine commitment to helping customers select the right product for their needs
What We Offer
Base salary of $70,000 plus superannuation and commission
Expected OTE of approximately $75,000–$95,000, depending on sales performance
Permanent full-time employment with an established Australian business
Product training and ongoing support from our sales and operations teams
A varied sales role across trailers, caravans, UTE trays and canopies, aluminium loading ramps and accessories
An opportunity to develop your product knowledge and sales career

📌 Sales Consultant – Caravans & Trailers (Gold Coast)
🏢 Century Caravans and Trailers
📍 Gold Coast