Job Info
Location: MOOROOBOOL, QLD
Salary: Above Award
Job Type: Permanent position | Full time position
Job Description
About the Role The Trustee for Mandem Wise Unit Trust is seeking a qualified and experienced Retail Supervisors to join our team in Far North Queensland.
This is a full-time, permanent position offering a competitive salary and the opportunity to contribute to a growing retail business.
Key Responsibilities The successful candidate will be responsible for supervising the day-to-day operations of the retail store, ensuring excellent customer service, efficient staff management, and compliance with company standards.
Duties include: -Delivering prompt and high-quality service to customers -Handling customer inquiries and resolving complaints professionally
-Planning and preparing staff work schedules and assigning duties -Recruiting, training, evaluating, promoting, and, where necessary -Providing guidance to staff on handling complex sales and customer service situations




-Assessing returned goods and determining appropriate actions -Monitoring inventory levels and placing orders for new stock as required -Ensuring accurate pricing and effective product display across the store
-Enforcing safety, security, and compliance procedures -Supporting merchandising and promotional activities -Monitoring sales performance and implementing strategies to improve results
-Ensuring adherence to company policies and relevant retail legislation Qualifications and Experience To be eligible for this role, applicants must meet the following criteria:
-Have a minimum of one (1) year of relevant work experience in a retail supervisory role -Demonstrated ability to lead and manage a team effectively -Strong communication and customer service skills
-Ability to work in a fast-paced workplace and adapt to changing priorities Application Process To apply, please submit your resume and a cover letter outlining your qualifications and experience via apply now link
Applications close: 31/12/2026

📌 Retail Supervisor Multiple Positions – Full-Time $75,000 To $85,000 (Queensland)
🏢 The Trustee for Mandem Wise Unit Trust
📍 Queensland