Full Time Account Manager - Mid North Coast & Northern Rivers
Cleaning Industry experience essential
Bayton is a trusted provider of cleaning and facilities services across Australia, known for delivering quality, compliance, and care.
We're seeking an experiencedAccount Managerto lead client relationships and oversee service delivery across a diverse portfolio of contracts.
This is a hands-on leadership role where you'll combine strategic client management with operational oversight to ensure excellence across every site.
About us
Bayton Group have been developing and improving cleaning methods to help our clients succeed since ****.
Our award winning company has grown to become one of Australia's largest privately-owned cleaning companies.
We currently provide cleaning and maintenance services to over 450 sites in NSW, QLD and VIC employing over **** dedicated cleaning specialists.
The Role
This position is responsible for the operational management of a portfolio of 25+ sites across the Mid North Coast & Northern Rivers region, including aged care and health environments.
You will be accountable for:
Managing day-to-day cleaning operations across multiple sites
Leading, supervising and supporting a workforce of cleaning staff
Ensuring all SLA, KPI and QEHS requirements are achieved
Conducting regular site audits and quality inspections
Troubleshooting operational issues and implementing corrective actions
Managing client relationships to ensure service excellence
Monitoring labour, consumables and site budgets
Approving timesheets and managing workforce planning
Managing subcontractors and service providers




Allocating machinery and equipment across sites
Ensuring strict compliance with WHS and infection control standards
This role requires regular travel across the region and occasional out-of-hours work.
Essential Requirements
Minimum 2 years' experience in a Cleaning Operations / Account Manager role
Proven experience managing multi-site cleaning contracts
Cleaning industry experience is essential
Strong understanding of SLA delivery and compliance reporting
Experience managing large cleaning teams and labour budgets
WHS and quality audit experience
Robust client communication skills
Experience in aged care, health or high-compliance environments highly regarded
Proficient in MS Outlook and Excel
Own vehicle and valid driver's licence
Australian Citizen or valid Right to Work
Full compliance with public health mandates
What This Role Is Not
This is not a business development or sales-focused position.
Operational leadership and service delivery experience within the cleaning industry is essential.
Why Bayton?
At Bayton, you'll join a values-driven organisation that supports innovation, safety, and professional growth.
We're committed to delivering high-quality services while building strong partnerships with our clients and our people.
If you're ready to take the lead in a pivotal role and make your mark in a growing business, we'd love to hear from you.
Apply Nowand become part of a team that's shaping the future of cleaning and facilities management.
Bayton is an equal opportunity employer.
We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.

📌 Account Manager - Mid North Coast & Northern Rivers (Port Macquarie)
🏢 Bayton Cleaning Co
📍 Port Macquarie