Turn Your Love of Cruising into a Dream Career!
Absolutely love cruising in all its forms – ocean cruises, river cruising, and everything in between?
Have a passion for turning travel dreams into unforgettable cruise adventures?
Cruiseabout is searching forcruiseenthusiaststo join ourMermaid Watersstore!
If cruising is your happy place and helping customers plan the perfect getaway lights you up, this could be your next excellent voyage.
✨ Let's turn your passion for cruise holidays into a rewarding career.
?Why You'll Love Working Here
Because this isn't just a job, it's a crew you'll be proud to sail with.
You'll turn your passion for cruising into a career, be surrounded by supportive teammates, and be genuinely celebrated for your wins.
With epic travel perks, real career progression, and a culture our people rated 94% Great Place to Work®, you'll feel right at home from day one.
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? What You'll Be Doing
As a Cruise Consultant, you'll be the expert guiding customers from "just dreaming" to "bon voyage!", creating cruise holidays they'll never forget.
⚓ Your Key Responsibilities
Quote, book, and invoice cruise bookings and packages with accuracy and flair
Achieve monthly sales targets and KPIs
Deliver outstanding service across walk-in, email, and phone enquiries
Maximise every opportunity through upselling and cross-selling
Maintain strong product knowledge to confidently recommend the perfect cruise
? Who We're Looking For
You're passionate, driven, and love working toward results, especially when travel is involved.
?You'll Bring:




Proven customer service experience with exposure to sales targets
Previous travel or cruise experience (preferred but not essential)
GDS experience (preferred but not essential)
A keen eye for detail and strong problem‐solving skills
Motivation, organisation, and a love of exceeding expectations
?What'sin It for You?
?️ Cruise Perks Galore
Opportunities for onboard ship inspections and exclusive cruise discounts for your own adventures
? See the World
Industry travel discounts and eligibility for sponsored Familiarisation Cruises across the globe
?? Diverse & Inclusive Crew
We're an Equal Opportunity Employer and encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, and individuals from diverse cultural and ethnic backgrounds
? Learn & Grow
Tailored Learning & Development pathways, including in‐depth cruise product training
? Health & Wellbeing
Corporate health insurance discounts with BUPA, access to an internal gym, and wellness initiatives
? Social & Industry Events
Awards nights, team celebrations, and opportunities to attend global conferences (next stop: Bangkok ****!)
? Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave
Our Talent Acquisition Team kindly requests no unsolicited resumes or approaches from Recruitment Agencies.
Flight Centre Travel Group is not responsible for any fees related to unsolicited resumes.

📌 Travel Consultant - Mermaid Waters, Qld (Gold Coast)
🏢 Flight Centre Travel Group
📍 Gold Coast