****** - Patient Services Officers - Emergency Department
Calvary Mater Newcastle
Various Permanent Part-Time opportunities
Calvary Mater Newcastle is seeking a friendly, energetic, and patient‐focused Patient Services Officer to join our dedicated team.
In this important frontline role, you will help create a warm, welcoming, and supportive environment for patients, families, and visitors.
Your professionalism, positivity, and commitment to exceptional service will help ensure every person who enters our hospital feels cared for and respected.
As a Patient Services Officer you will be responsible for providing a courteous, effective and efficient patient support services.
This includes obtaining the required medical records; running i.PM reports, maintain information for electronic whiteboard, patient transport bookings, handling telephone inquiries, providing general clerical support for the clinical team as requested.
Working with us
We work together to be a source of healing, hope and nurturing to the people and communities we serve.
As we work, our values are visible in how we act and treat each other.
We care for our people by providing a secure, equitable, inclusive and welcoming work environment that respects each person and their contribution to our purpose of 'Being for Others'.
We are an Affiliated Health Organisation providing services to both public and private patients primarily from the Hunter New England area.
Our health services and clinics including Coronary Care and Cardiology, Surgery, Intensive Care, General Medicine, Research and 24/7 Emergency Care.
In addition to an uplifting work environment,



our people benefit from:
Work-life balance with 8-hour shifts
On-site parking
Clinical Scholarships and Tertiary Training opportunities
Up to $15,900 in salary packaging options plus extra savings with meal entertainment packaging and novated car leasing
Discounted health insurance and technology products
Calvary Healthy Body and Mind Portal – Live classes, recipes, challenges
Fitness Passport and Employee Assistance Program
Leave entitlement balances transfer for NSW Health employees
Gender neutral parental leave
Selection criteria
Demonstrated communication, organisational and interpersonal skills with an excellent telephone manner.
Demonstrated knowledge of medical terminology.
Demonstrated ability to work effectively as a member of a multidisciplinary team in periods of high demand and activity
Experience with.i.
PM and medical record management
Commitment to maintain confidentiality and exercise discretion.
Employment details
Salary Classification: Administration Officer Grade 3 Year 1 - 2
Remuneration: $***** to $***** per hour + super + annual leave loading
For more information, Bronwyn Finley, Nursing Unit Manager ****** Ann Waddington, Administration ****** and quote position******
Pre-employment conditions:
Be an Australian citizen, permanent resident or hold a visa withunlimited rights to work in Australia.
Successfully complete pre-employment checks.
Checks include: reference checks, work rights, criminal history check and WWCC.
Provide evidence of immunisation as required for the role.
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📌 Patient Services Officers - Emergency Department (Newcastle)
🏢 the original
📍 Newcastle