Company description:
The Metcash story began from the humble origins of our first family-owned corner store in ****. And for almost 100 years since then, we've been backing independents and strengthening the communities we operate in.
Today, Metcash (ASX: MTS) is Australia and Recent Zealand's leading independent retail partner and wholesaler in the food, liquor, hardware, and tools industries, with sales of $19.5 billion in FY25. We provide our network with marketing, purchasing, warehousing, distribution and systems support
Job description:
About the Role
K & B Timber & Hardware Pty Ltd is a prominent player in the hardware retail and truss manufacturing industries.
For over 40 years our team have been on a mission to build a sustainable business that is recognised by its customers for its value adding, innovative products and outstanding customer service. We achieve our mission by focusing on three key essential factors:
The Health, Safety and Wellbeing of our customers, visitors, suppliers and employees
Providing quality products and innovative solutions for our customers every time
Developing an industry trained and experienced workforce that will go the extra mile for our customers
About the Role
We're on the lookout for a
dynamic and enthusiastic Customer Service Officer
to join our Internal Sales Support team at our Torrensville Head Office OR Lower Murray Bridge Site!
In this fast-paced role, you'll be the key link between our customers and our scheduling team - building strong relationships,



managing orders from start to finish, and ensuring every delivery hits the mark. From the moment an order is scheduled to the moment it arrives on site,
you'll be the go-to person making it all happen
.
This is a Full-Time - Monday - Friday position
What You'll Bring
A solid understanding of
WHS requirements
Exceptional attention to detail
and the ability to juggle and prioritise customer needs
Experience collaborating with
diverse stakeholders across an organisation
The flexibility to
adapt to evolving customer requirements
Excellent interpersonal and communication skills
Confident use of Microsoft Outlook, Word and Excel
The ability to thrive both
independently and as part of a high-energy team
Previous experience in
customer service and/or scheduling
is highly regarded
Car Class C Licence - essential
Why You'll Love Working With Us
Secure, long-term employment
with genuine opportunities to grow your career through ongoing training and development
A supportive team and leadership group who are invested in your success
A
safe, friendly, and well-equipped workplace
where people enjoy coming to work
Why You'll Love Working With Us
If you pride yourself on your ability to multitask and prioritise under pressure, are punctual and reliable, take pride in your work and you are focused on providing a high level of customer service then submit a cover letter and resume via the "Apply" button as you are exactly the person we are looking for!

📌 Customer Service Officer - Torrensville (South Australia)
🏢 Metcash
📍 South Australia