Are you an experienced sales operations or delivery coordination professional who thrives on structure, accuracy, and collaboration? Do you enjoy working across teams to ensure complex vehicle orders are delivered on time and to expectation? If so, this could be the opportunity you have been looking for.
Due to continued growth, we are seeking a detail‐focused and customer‐centric Sales Operations Specialist to join our national sales and operations team.
The Role
This integral role facilitates the end‐to‐end management of vehicle stock from receipt of order through to delivery to the customer. Working across sales, aftersales, suppliers, and internal operational teams, the role ensures that vehicle deliveries are planned, coordinated, and executed efficiently while balancing customer expectations with site capacity and operational constraints.
The Sales Operations Specialist acts as a central point of coordination, providing clear communication, accurate forecasting, and disciplined system management to support on‐time delivery outcomes and an exceptional customer experience. The role plays a key part in maintaining data integrity across Pentana and HubSpot, managing delivery documentation and reporting, and supporting sales, tender, and trial activities across both standard and project‐based vehicle programs.
Key Duties & Responsibilities
Coordinate vehicle stock allocation upon receipt of orders in conjunction with the Stock Controller
Collaborate with sales, aftersales, workshop, production, suppliers, and external stakeholders to achieve on‐time vehicle delivery




Coordinate delivery schedules to balance customer expectations with site and operational capacity
Create repair orders for new vehicle deliveries and manage contract and documentation flow
Maintain accurate estimated delivery dates and registration costs in Pentana
Provide weekly order tracking reports and monthly sales, market, and forecasting reports
Communicate order progress, risks, and mitigation actions to Account Managers and Sales Management
Coordinate customer vehicle collection and delivery logistics
Manage supplier priorities and ongoing coordination throughout the order‐to‐delivery lifecycle
Administer sales systems including Pentana and HubSpot, ensuring high data integrity
Support demonstrator and vehicle trial programs, including calendars, data collection, and reporting
Provide sales administration support for government and project‐based customers
Coordinate registration documentation, customs reporting, and vehicle relocations
Assist with sales meetings, customer presentations, events, field days, and marketing POS distribution
Forward inbound leads to Account Managers and support broader sales operations activities as required
Skills, Experience & Attributes
Minimum two years' experience in sales coordination, delivery operations, or similar role within bus, truck, automotive, heavy machinery, marine,



or related industries
Strong technical understanding of buses or heavy commercial vehicles
Demonstrated experience using dealer management and CRM systems (Pentana and HubSpot highly regarded)
High attention to detail with strong organisational and time management skills
Ability to manage multiple priorities in a fast‐paced, deadline‐driven environment
Strong interpersonal and communication skills, with a customer‐centric mindset
Intermediate Microsoft Office skills, including Word, Excel, and PowerPoint
Ability to use data and reporting to support decision‐making and delivery outcomes
Current driver's licence and willingness to travel as required
What We Offer
Competitive remuneration package
Laptop, mobile phone, and all business tools required to succeed
Ongoing training and career development opportunities
A friendly, supportive, and growing team environment
This position offers a hybrid working arrangement, with a minimum of two days per week based in the office. The remaining three days are versatile and may include working from home, attending registrations, and supporting other delivery activities.
Why Join VDI Australia
This is an opportunity to join a growing national organisation, work with a global leader in electric bus technology, and play a critical role in the successful delivery of complex vehicle programs across Australia.
VDI Australia is an equal opportunity company that encourages and supports diversity and inclusion in all our workplaces. Check us out on our website – .
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📌 Yutong Bus Sales – Sales Operation Specialist (Victoria)
🏢 VDI Australia
📍 Victoria