Job Info
Location: ADELAIDE, SA
Salary: Not Specified
Job Type: Contract position | Full time position
Job Description
The Accounts Officer - Billing & Revenue supports the end-to-end process from meter reading to customer billing and sundry billing . You will use sound judgement to ensure customers receive accurate and timely meter reads and bills in accordance with strict regulations and policies . Key Accountabilities
Billing & Metering Support: Investigate and verify "out of tolerance" (high/low/duplicate) meter readings and action unrecorded meter changes daily . Integrity Management: Complete bill intercepts (online and manual) weekly and process metering diagnostics within 24 hours of receipt . Special Arrangements: Manage accurate and timely billing for key customers under special contracts and hydrants, ensuring late fees are applied where necessary .
Financial Compliance: Complete monthly reconciliations, maintain a suspense account register for unclaimed monies, and handle daily cash uploads to allocate funds accurately . Continuous Improvement: Identify and participate in business efficiency opportunities and lead reviews of work practices to improve productivity . Key Selection Criteria
Regulatory Knowledge: Proven ability to understand and interpret relevant Acts, regulations, and policies .



Judgement & Decision Making: Demonstrated ability to think clearly and objectively when making complex decisions .
Communication: Excellent interpersonal skills, both written and verbal . Time Management: Strong ability to prioritise work to meet strict billing and reporting deadlines . Customer Focus: A deep commitment to customer-focused work practices .
Key Stakeholder Relationships This role works closely with several internal and external groups to ensure service success, including: Customer Care and Growth teams .
External meter reading contractors. Metro and regional Field Services . Finance and Payroll departments .
Special Conditions Operational Flexibility: Must be able to work flexible schedule and some after-hours as required . Medical & Safety: Requirement to undergo initial and subsequent medical clearances and relevant immunisations .
Background Checks: Employment is subject to criminal police, traffic, and Working with Children/Vulnerable People clearances . At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all.
We actively encourage applications from any background. Please click here to apply.

📌 Accounts Officer - Billing & Revenue - Government (Adelaide)
🏢 Select Aust Sydney
📍 Adelaide