Retail Assistant / Clinic Manager - Richmond / Windsor, NSW!
About the roleAs the first point of contact for audiology customers, you'll handle enquiries in person and over the phone, guide customers through pre-screening tests, troubleshoot hearing aid issues, and support the Audiology Business Owner with the day-to-day running of the clinic.
You'll also lead training for retail team members to ensure they understand audiology services and can provide consistent, high-quality support.This is an exciting opportunity for a motivated Retail Assistant ready to step into a Clinic Manager pathway.
With a structured training program, you'll be supported to quickly develop into a senior role.Working across our Richmond and Windsor stores, you'll support day-to-day clinic operations, deliver exceptional customer service, coordinate appointments, and help maintain high standards across hearing screenings and bookings.This part time role offers 9 hours per week across 3 week days of your choice, with potential to increase hours as the busines grows.
The shorter days and no weekend work allows for greater flexibility in managing your day-to-day commiments and a great worklife balance.An example roster would look like the below;Monday 9am - 12pm.Friday 9am - 12pmKey Duties:Provide exceptional customer service and build lasting positive relationshipsPerform hearing screening and hearing aid maintenance (full training provided)Schedule appointments through the Simply Hearing systemLiaise with store partners and ensure smooth flow of daily clinic operationsLead training with the retail team as an audiology champion of the storeTo be successful in this role,



you will possess the following:Passionate about making a meaningful impact on the lives of othersPrevious experience in a fast-paced retail/customer service environmentPrevious experience in Audiology or allied health is desirable but not requiredStrong interpersonal and communication skills, with empathy towards othersStrong computer literacy and highly adept in Bluetooth and troubleshooting technologyCommitted towards continuous learning and development.
Full Audiology training provided!
Free staff parking!
Two Free pairs of glasses per year!
Birthday and Volunteer Leave30% Family & Friends discount for glassesHealth & wellbeing support through our Employee Assistant programAccess to Specsavers Perks with 500+ popular retailersWork-life balance and permanent employment opportunityAbout Specsavers AudiologySpecsavers Audiology is transforming the hearing care industry by making hearing aids more affordable and introducing transparent pricing, removing barriers that have traditionally prevented many people from accessing the help they need.
As part of the team, you'll be supporting community members improve their hearing health in a welcoming, retail-based environment.We've proudly ranked among Australia's Top Ten Best Places to Work for two consecutive years - and we're on a mission to become number one.If you have any questions about the role, please .
Due to the high volume of applicants, only successful applicants will be contacted.
We thank you for your time and interest.If you have any questions about the role, please .
Due to the high volume of applicants, only successful applicants will be contacted.
We thank you for your time and interest.
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📌 Retail Assistant / Clinic Manager - Richmond / Windsor, Nsw (Sydney)
🏢 Specsavers Norge
📍 Sydney