An Australian software company is seeking a Customer Support Advocate to provide exceptional support and insights to its customers. The role involves managing customer queries, troubleshooting technical issues, and creating help documentation. Ideal candidates will have over 3 years of experience in a customer support role, preferably in technical SaaS or marketing automation. This fully remote position requires effective communication skills, a solid analytical mindset, and a passion for problem-solving. Join a passionate team driving customer success in Sydney.
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📌 Remote SaaS Support Advocate (City of Sydney)
🏢 Ortto
📍 City of Sydney
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