Customer Service Officer (CSO) – Allansford

Play a pivotal role in providing exceptional retail service to our customers. Outstanding prospect for career growth. Work in a strong rural sector-based business.

About the Role

This is an exciting opportunity for an individual with proven customer service skills within retail and/or warehousing environments. Your main responsibilities will include:

- First point of contact for retail sales and enquiries
- Receiving and storing of incoming goods
- Order processing including point of sale and invoicing
- Picking and packing of outgoing goods to customers and store transfers
- Assist with stock control including inventory monitoring and stocktakes
- Building excellent customer relationships
- Champion safety and compliance requirements
- General duties supporting the branch in the day-to-day operations

About You

Cert III in Retail or minimum 2 years retail or warehouse experience.

Computer literacy: Basic level Microsoft Office (Outlook, Word, Excel), Point of Sale Transactions and financial software.

Well‑developed interpersonal and communication (listening, written and verbal) skills, including the ability to work with a diverse range of people.

Ability to work successfully both autonomously and as part of a team.

Ability to problem‑solve,



as appropriate to role and responsibility level.

Excellent customer service skills – the ability to build successful relationships and to exceed a customer’s expectations.

Current valid driving licence.

A self‑starter with the ability to work successfully autonomously as well as part of a team when required.

Right to live and work in this location.

Desirable

- Forklift licence (or willingness and ability to obtain)
- Experience in the agricultural industry
- Inventory management experience

About Us

AGnVET is an Australian owned independent agribusiness, providing rural supplies and services. Established in Forbes NSW in 1915, they have over 70 branches located throughout the Eastern States and their iconic brands include AGnVET, IK Caldwell AGnVET, Wheelhouse AGnVET, Acme AGnVET, AGnVET Rural and specialist water and irrigation business Darling Irrigation.

Our Benefits

- Flexible working arrangements
- Career experiences and personalised development support
- Employee Assistance Program
- Wellbeing perks including vaccinations and discounted health insurance
- $1,500 employee referral bonuses
- Salary sacrifice to superannuation
- Paid Parental Leave

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📌 Customer Service Officer – Allansford AGnVET
🏢 Agnvet Services Group
📍 Allansford