Turn Your Love of Cruising into a Dream Career!

Absolutely love cruising in all its forms – ocean cruises, river cruising, and everything in between?

Have a passion for turning travel dreams into unforgettable cruise adventures?

Cruiseaboutis searching for cruise enthusiasts to join ourWest Lakes store ! If cruising is your happy place and helping customers plan the perfect getaway lights you up, this could be your next great voyage.

Let’s turn your passion for cruise holidays into a rewarding career.

Join the cruise revolution and Cruise Into Your Dream Job with us!

Why You’ll Love Working Here

Because this isn’t just a job, it’s a crew you’ll be proud to sail with. You’ll turn your passion for cruising into a career, be surrounded by supportive teammates, and be genuinely celebrated for your wins. With epic travel perks, real career progression, and a culture our people rated 94% Great Place to Work, you’ll feel right at home from day one.

What You’ll Be Doing

As a Cruise Consultant, you’ll be the expert guiding customers from "just dreaming" to "bon voyage!", creating cruise holidays they’ll never forget.

Your Key Responsibilities

- Quote, book, and invoice cruise bookings and packages with accuracy and flair
- Achieve monthly sales targets and KPIs
- Deliver outstanding service across walk-in, email, and phone enquiries
- Maximise every opportunity through upselling and cross-selling
- Monitor and action all relevant mailboxes daily
- Maintain strong product knowledge to confidently recommend the perfect cruise

Who We’re Looking For

You’re passionate, driven, and love working toward results, especially when travel is involved.

You’ll Bring:

- Proven customer service experience with exposure to sales targets
- Previous travel or cruise experience (preferred but not essential)
- GDS experience (preferred but not essential)
- A keen eye for detail and strong problem-solving skills
- The ability to thrive in a rapid-paced environment




- Motivation, organisation, and a love of exceeding expectations

What’s In It For You?

Cruise Perks Galore

- Opportunities for onboard ship inspections and exclusive cruise discounts for your own adventures
- Industry travel discounts and eligibility for sponsored Familiarisation Cruises across the globe

Award-Winning Culture

- Cruiseabout proudly scored an outstanding 94% in the Great Place to Work survey—our people genuinely love what they do and who they work with!
- Backed by Flight Centre Travel Group Australia, a certified Great Place to Work (ANZ)

Diverse & Inclusive Crew

- We’re an Equal Opportunity Employer and encourage applications from Aboriginal and Torres Strait Islander peoples, people with disability, and individuals from diverse cultural and ethnic backgrounds

Learn & Grow

- Tailored Learning & Development pathways, including in‑depth cruise product training

Exclusive Staff Benefits

- Access to 350+ retail, health, and wellbeing discounts, financial planning advice, and an employee share plan

Endless Career Opportunities

- Grow your career across our global network—we proudly promote from within

Health & Wellbeing

- Corporate health insurance discounts with BUPA, access to an internal gym, and wellness initiatives

Mental Health Support

- Employee Assistance Program available for you and your family

Social & Industry Events

- Awards nights, team celebrations, and opportunities to attend global conferences (next stop: Bangkok 2026!)

Giving Back

- Paid parental and volunteer leave, plus opportunities to support charities through Workplace Giving

Sustainability at the Helm

- We’re committed to protecting the oceans and the future of cruising through responsible and sustainable practices

Reconciliation Action Plan

- Be part of a workplace committed to reconciliation through our Reconciliation Action Plan - we proudly support Aboriginal and Torres Strait Islander inclusion, cultural safety, and dedicated cultural leave

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📌 Cruiseabout Travel Consultant - West Lakes, SA (Adelaide)
🏢 Flight Centre Careers Job Listings
📍 Adelaide