As an Account Manager , you will represent the long lasting commercial point of contact of all your customers . You ensure customers' satisfaction and make the company grow, by upselling and renewing contracts of our existing customers. You will be in touch with CIO's, CFO's and CEO's of small and large companies, and revolutionise the way their business works!

The business scope of Odoo is so large that you'll never stop learning and, with a bit of creativity, you'll have a solution to most of your clients' pain points. With such a scope, you'll quickly master all aspects of entrepreneurship, to advise clients as an expert. It's not all about sales, it's also about providing value to your clients.

Main Responsibilities
Managing a portfolio of existing clients, in Australia
Analyze and understand in depth your customers' IT projects: you will be their Odoo sales expert!
Identify potential/incentive future sales:



increase your customers' use of the solution by offering them the right package in Odoo
Demonstrate the product (current apps, features) and new versions to end-users
Negotiate contract renewals : from monthly to multi-year subscriptions

Must Have
Bachelor Degree or Higher
Passion for software products
Strong organizational skills: you will have around 150 clients to manage!
Solution-oriented
0 to 3 years of experience in IT/Sales
Full working rights in Australia

Nice to have
Smart, ability to learn quickly
Additional languages
Ability to work in a dynamic, rapid-paced and competitive workplace.
Passion for IT

Seniority level

Entry level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Software Development
J-18808-Ljbffr

📌 Customer Success Manager City Of Gold Coast
🏢 odoo
📍 City of Gold Coast