About the role

We are seeking a dedicated and professional Medical Secretary/Receptionist to join our specialist surgical practice.

This is a part-time position working a five-day fortnight based in our Murdoch consulting rooms. The successful applicant will support a General/Colorectal Surgeon and Rheumatologist.

You will be the welcoming face of the practice helping patients feel supported while managing the day-to-day clinic administration, patient enquiries, appointments theatre bookings, billing and key administrative tasks.

Job Description

1. Greeting and welcoming patients, scheduling appointments, patient billing and processing Medicare/DVA claims.

2. Processing patient enquiries via telephone, email and in-person.

3. General administrative functions including scanning, data entry and contributing to the efficient running of the clinic.

4. Liaising with other external healthcare providers, health funds, medical professionals and hospitals.

5. Preparing clinical correspondence and transcription typing

6. Processing theatre bookings and billing utilising Eclipse and managing patient billing inquiries

7. Assisting with patient follow-up communications and appointment reminders

Skills and Experience

Previous medical reception/secretarial experience is essential with a firm knowledge of medical terminology.

1. Proficiency with Genie software systems or a similar medical practice management system is highly regarded.

2. Strong organisational and time management skills with the ability to prioritise multiple tasks effectively

3.



Excellent written and verbal communication skills with the ability to interact professionally with patients, clinical staff, and external contacts

4. Demonstrated understanding of patient confidentiality, privacy legislation, and healthcare compliance requirements

5. Caring, friendly and skilled manner with an eye for details

6. Professional telephone manner and strong customer service skills

7. Ability to work independently and as part of a healthcare team

What We Offer

Flexible part-time working arrangements that support work-life balance

1. A supportive and collaborative healthcare team environment

2. A valued role within a patient-focused healthcare organisation

3. Competitive remuneration commensurate with experience and qualifications

About Us

CALS (WA) PTY LTD is a respected healthcare provider committed to delivering quality medical administration and clinical support services in Western Australia. We pride ourselves on maintaining high standards of patient care, professional excellence, and a supportive workplace culture. Our team is dedicated to supporting healthcare professionals and ensuring that our patients receive the best possible service. We value integrity, professionalism, and a genuine commitment to healthcare excellence.

Apply Now

If you are an experienced Medical Secretary seeking a rewarding part-time opportunity in a professional healthcare environment, we would like to hear from you. Please submit your application including your CV and a covering letter outlining your relevant experience and suitability for this role.

📌 Medical Secretary (Fremantle)
🏢 CALS UNIT TRUST
📍 Fremantle