About My Guardian

My Guardian is a leading Aged and Disability Care service provider delivering compassionate, high-quality, person-centred care. As we continue to grow rapidly, we remain committed to empowering individuals to live safely, independently, and with dignity.

The Service Coordinator – Arabic Speaking

The role will be full‑time, on‑site at our Sydney Olympic Park Head Office.

Responsibilities

- Coordinate staff rostering and scheduling to ensure all shifts are effectively covered and services run smoothly.
- Build strong relationships with clients and families, delivering a high-quality, customer-focused support experience.
- Provide on-call support on a rotating roster to manage urgent shift changes and ensure continuity of care.
- Support, mentor, and train staff, encouraging professional growth and high service standards.
- Work closely with clients, carers, and Case Managers to help achieve individual care goals and outcomes.
- Assist with NDIS and aged care program coordination, including service delivery, budget reviews, and compliance.
- Coordinate client-related services and resources, including maintenance, clinical products, and other support needs.




- Contribute to smooth office operations, including stakeholder communication, record management, and general administration.

Qualifications

- Ability to work independently
- Fluent in Arabic
- Excellent communication and listening skills
- Compassionate, patient, and caring nature
- High level of organisational skills
- Competent using Google Docs and able to learn business systems quickly
- Sound computer skills in Office and Excel (or similar)
- Able to work in a fast-paced environment.

Benefits

- Market-competitive salary package
- Career growth opportunities
- Onsite gym
- Supportive and positive office culture
- Weekly Friday afternoon drinks and nibbles at Head Office
- Healthy snacks and refreshments

If you are a motivated and organised Service Coordinator who is passionate about delivering high-quality support services, building strong relationships with clients and staff, and ensuring care runs smoothly, we would love to hear from you. If you enjoy working in a dynamic environment while being part of a supportive team, this could be the perfect role for you.

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📌 Service Coordinator - Arabic Speaker (City of Parramatta Council)
🏢 My Guardian - Aged & Disability Care
📍 City of Parramatta Council