- Workplace Maintenance: Perform daily health checks, review system reports, monitor performance alerts, and ensure maximum infrastructure uptime.
- BAU Troubleshooting: Proactively triage and resolve failed backup routines, automated batch jobs, and infrastructure issues.
- Support Escalation: Act as a Level 2/3 operational escalation point within the Systems Administration environment for the IT Service Desk across servers, networks, cloud, and databases.
- System Hygiene: Handle routine patch management, backup/restore validations, access control updates, and life‑cycle administration.
- Automation & Documentation: Proactively write scripts to automate repetitive operational workflows and maintain accurate technical runbooks.
Core Requirements
- Experience:
2–5 years of hands‑on Systems Administration experience within a medium‑sized enterprise environment.
- Technical Balance: Proven capabilities across Servers, Networks, Cloud (Azure preferred), and Databases . Candidates must demonstrate strong proficiency in at least two of these domains and intermediate capability in the remaining two.