Neverland Store is on an exciting journey of transformation and we're looking for passionate people to join our growing retail team. Whether you're looking for a part-time opportunity or casual work that fits around your lifestyle, we're looking for team members who love fashion, thrive on creating exceptional customer experiences, and want to be part of a business where culture truly matters.
About the Role
As a Retail Team Member at Neverland, you'll help bring our brand to life by creating memorable customer experiences every day. You'll work alongside a passionate team, build genuine customer connections, and play an important role in delivering the energy and service we're known for.
Day to Day
- Delivering exceptional customer experiences through genuine connection and styling advice
- Building customer confidence by creating complete outfit solutions
- Maintaining high visual merchandising and store presentation standards
- Supporting stock replenishment and day-to-day store operations
- Working collaboratively with your team to achieve store goals
- Contributing to Neverland's ongoing retail transformation
Our Culture & TACTICAL Values
At Neverland, culture isn't a buzzword printed on a wall somewhere - it's embedded in how we show up for each other and the work we do every day. Our TACTICAL values guide how we lead, how we work, and how we create a workplace where everyone is safe to show up as their authentic selves:
Teamwork - Respect is the baseline. Together,
we move mountains.
Accountability - Own it. Do it. Deliver with pride.
Collaboration - We don't compete - we connect, inspire and create.
Tenacious - Resilience isn't optional - it's who we are.
Integrity - Do the right thing. Always.
Communication - Say it clearly. Say it kindly. Say it powerfully.
Ambition - Be bold. Build better. Aim higher.
Learning Focus - Curiosity is the catalyst. Growth is the goal.
What We're Looking For
- Previous retail or customer service experience is desirable but not essential
- A genuine passion for delivering exceptional customer experiences
- Positive energy, initiative and a team-first mindset
- Confidence working in a rapid-paced retail environment
- Flexibility across weekdays, evenings and weekends
- A willingness to learn, grow and contribute to a positive team culture
Why Join Neverland?
- Be part of a culture-led, values-driven business
- Flexible part-time and casual opportunities
- Gifted leave (for eligible team members) and regular incentive opportunities
- Generous clothing discounts across our Heritage and external brands
- Free & Confidential EAP (Employee Assistance Program)
- Ongoing learning, development and career progression opportunities
- Work in an environment where you are respected, supported and safe to be yourself
- Be part of an exciting period of transformation
If you're passionate about people, fashion and creating memorable customer experiences, we'd love to hear from you.
📌 Retail Team Member Opportunities – NEVERLAND WODEN (Canberra)
🏢 Neverland Store
📍 Canberra
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