We are seeking an experienced EUC Specialist with strong architectural capabilities to support a large‑scale Telecom enterprise environment . The role focuses on end-to‑end EUC solution design, technology leadership, and BAU support , ensuring highly available, secure, and scalable end‑user computing platforms.

The ideal candidate will bring 10+ years of experience across EUC, VDI, endpoint management, and workspace platforms, with a proven ability to define target‑state architectures and guide enterprise‑wide EUC strategy.

- Design end‑to‑end EUC solutions covering:
- Virtual Desktop Infrastructure (VDI)
- Desktop as a Service (DaaS)
- Application and workspace delivery platforms
- Define target‑state architecture , standards, and EUC design principles.
- Ensure solutions meet performance, security, scalability, and availability requirements.
- Create high‑level and low‑level design documents , including:
- Integration flows
- Bill of Materials (BoM)

Technology Leadership & Strategy

Provide architectural leadership for:

- VDI and DaaS platforms
- Endpoint and device management solutions
- Digital workspace and application delivery platforms
- Evaluate emerging EUC technologies and recommend continuous improvements to existing environments.
- Act as a technical authority and advisor for EUC‑related initiatives within BAU operations.

Security, Compliance & Resilience

- Ensure EUC designs align with enterprise security frameworks , zero‑trust principles,



and regulatory requirements.
- Collaborate with security teams to embed security‑by‑design into EUC platforms.
- Design and validate high availability (HA) and disaster recovery (DR) solutions.
- Support audits, compliance reviews, and risk mitigation activities.

BAU & Stakeholder Support

- Provide advanced EUC engineering support in a BAU environment .
- Work closely with operations, infrastructure, network, and security teams.
- Engage with business and technical stakeholders to translate requirements into robust EUC solutions.

Required Skills & Experience

- 10+ years of overall IT experience with deep expertise in End User Computing (EUC) .
- Strong background supporting large enterprise or telecom environments .

Technical Skills

- Extensive experience with VDI / DaaS platforms (e.g., Citrix, VMware Horizon, Azure Virtual Desktop, Amazon WorkSpaces).
- Endpoint and device management solutions (e.g., Intune, SCCM/MECM, Workspace ONE).
- Application delivery and workspace technologies.

Strong understanding of

- Identity and access management
- Security controls for EUC environments
- Networking concepts impacting EUC performance
- Proven ability to design HA/DR architectures for EUC platforms.

Demonstrated experience producing

- High‑level and detailed design documents
- Diagrams and technical specifications
- Robust analytical and problem‑solving skills.

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📌 End User Support Specialist (City of Sydney)
🏢 Axiom Technologies
📍 City of Sydney