Regulatory Operations Division - APS Level 5 – Bulk Recruitment

Join to apply for the Regulatory Operations Division – APS Level 5 – Bulk Recruitment role at Aged Care Quality and Safety Commission . 1 week ago – Be among the first 25 applicants.

About the Aged Care Quality and Safety Commission

The Aged Care Quality and Safety Commission (the Commission) was formed on 1 January 2019. We work to improve the lives of older people by maintaining the integrity of the aged care system. As the single independent regulator of Australian Government aged care services, we offer a variety of compelling and challenging jobs across most capital cities. It is an exciting time to join the Commission, with major reforms underway to improve aged care in Australia. You will be contributing to our role as the national regulator to safeguard and protect older Australians receiving aged care services.

About the Regulatory Operations Division

The Regulatory Operations Division (ROD) is responsible for monitoring, assessing, and enforcing compliance across the aged care sector. ROD includes several branches:

- Audit: Conducts audits of aged care services against the Quality Standards
- Risk Intake and Inspectorate: Investigates complaints and incidents and conducts inspections to ensure provider compliance
- Registrar: Assesses applications for provider registration under the new Aged Care Act
- Compliance and Enforcement: Manages investigations and regulatory actions for non‑compliance with aged care legislation

Please note that some roles require mobility and travel, including overnight stays

About the Role

The Commission has multiple opportunities available in our Regulatory Operations Division in the Audit, Risk Intake Inspectorate, Registrar and Compliance and Enforcement. The candidates may be placed in any of the branches and will perform duties related to audits, inspections, or assessments of aged care services.

- Auditor: Yes,



candidates will work under the direction of the Lead Auditor and Assistant Director – Audit and be responsible for conducting scheduled audits for Category 6 (residential) and Category 4 and 5 (home care) aged care providers.
- Registry Assessor: Yes, candidates will be responsible for managing and conducting assessments of new entrants and registered providers as set out under the new Aged Care Act 2024 and relevant legislation.
- Compliance Officer/Investigator: Yes, candidates will be responsible for applying legislative frameworks, analysing risk and case‑managing matters to resolution, investigating issues, and preparing enforcement case documentation.

Position Duties

- Conducting audits, inspections, or assessments of aged care provide
- Reviewing documentation and evidence to determine complian
- Engaging with providers, older people, and stakeholde
- Preparing reports and recommendatio
- Supporting regulatory decision‑maki
- Leading or contributing to teams and projec
- Participating in field‑based work and travel as requir

Comprehensive training will be provided to support your success in the role.

Position Eligibility Requirements

- Apply sound judgment and integrity in decision‑mak
- Communicate clearly and respectfully with diverse stakehold
- Analyze complex information and prepare evidence‑based repo
- Work collaboratively in team environme
- Manage competing priorities and meet deadliUnderstand or quickly acquire knowledge of aged care legislation and regulatory framewo
- Demonstrate adaptability, curiosity, and a commitment to public serv
- Use digital tools and systems confiden

Additional Position Requirements

- Essential requirements: A current unrestricted licence is essential to support the travel expectations of the role.
- Vaccination requirements:



Have had a seasonal influenza and COVID‑19 vaccination.
- Travel requirements: Occasional interstate/intrastate travel may be required. Optional local, interstate and intrastate travel for field‑based work. Travel requiring overnight stay is expected two weeks out of every four weeks, ranging from 1‑4 nights. Staff will be consulted where additional overnight travel is required. Applicable travel expenses are covered under the Commission’s travel policy.

Please refer to the candidate pack on our Careers Page for further details as additional requirements vary depending on the position.

Training and Development

- Regulatory Essentials Program – A learning development program delivered by the Commission designed to provide foundational knowledge.
- Auditor Training Program – Supports the Commission’s assessment methodology to assess performance of Commonwealth funded aged care services against the Aged Care Quality Standards.
- Authorized Commission Officer Training – Supports the Commission to uphold the rights of older people under the Statement of Rights and protect and enhance their safety, health, wellbeing and quality of life.

Position Details

- Only candidates who hold Australian citizenship can apply. Appointment is conditional on successfully completing a national police check.
- The intention of this selection process is to establish a merit pool to be used to fill various roles in the Regulatory Operations Division, both immediate and future vacancies.
- Ongoing (permanent) and non‑ongoing (temporary) positions may be offered from the merit pool. Non‑ongoing opportunities will be offered for a specified term, up to 12 months with the possible extension to a maximum of 24 months.

Seniority level

- Not applicable

Employment type

- Full‑time

Job function

- General Business, Other, and Administrative

Industry

- Government Administration

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📌 Regulatory Operations Division - APS Level 5 - Bulk Recruitment (Western Australia)
🏢 Aged Care Quality and Safety Commission
📍 Western Australia