**You don't need to have prior contact centre experience, we're open to hospitality, retail, or other industries!

Ideal Start date: 24th August 2026**

Contract: 12 months - possibility of extension or permanent employment

Hours: Our contact centre team operates on a rotating roster from 8 am - 6 pm, Monday - Friday, the shifts are rotating (e.g 8:30-4:30, 9:00 - 5:00 - 10:00am - 6:00pm)

Training: Full training will be provided, during the first 8 weeks training, you will be required to be in the office more days per week, thereafter, it will be 3 days/hybrid option.

What’s the Role?

As a Call Centre Consultant, you will be at the heart of our operations, providing essential support for our Advisers, clients, and customers.

You’ll be the first point of contact, to efficiently handle incoming calls and emails. You will collaborate with the wider team to deliver exceptional service, resolve enquiries, and ensure a seamless experience for all our advisors and clients.

Key Responsibilities:

- Primary Contact: Manage adviser and client relationships by handling calls and emails directed to ClearView.
- Become an Expert: Develop in-depth knowledge of Life products and procedures, becoming a go-to resource for all things related to our offerings.
- Collaborate: Work closely with various internal teams to promote a client-focused approach, from attracting new clients to building lasting relationships.
- Deliver Results: Partner with the Operations team to ensure accurate and timely outcomes for our clients.
- Ensure Compliance: Uphold legal standards and address any gaps or weaknesses with proactive solutions.





What We’re Looking For:

- Customer Service Experience: At least 12 months in a customer service role (retail, hospitality, or corporate environments are all welcome!).
- Exceptional Communication Skills: Ability to build positive relationships and work collaboratively.
- Organisational and Negotiation Skills: Strong skills in managing priorities and engaging in projects.
- A Positive Attitude: Dedication, eagerness to learn, and a proactive approach to your work.

Why Choose ClearView? At ClearView, we celebrate a culture of inclusion and equal chance for everyone, regardless of background or identity. We’re investing in Learning and Development and Reward and Recognition to support employee career development and foster a culture where employees feel valued.

What We Offer:

- Workplace Flexibility: Enjoy a hybrid remote-working model for a balanced work-life experience.
- Employee Referral Program: Earn $1,000 for referring a friend who joins our team.
- Extended Parental Leave: Benefit from 16 weeks of paid parental leave.
- Additional Leave: Up to an extra full week of annual leave.
- Volunteer Day: 2 days of paid leave each year for community volunteering.
- IPAC Rewards: Access discounts and cash-back deals at over 350 retailers.
- Employee Assistance: Free, confidential counselling services for you and your family.
- Study Assistance: Financial support and time off for learning and exams.

Ready to be part of our success story? For more details or to start your journey with us, click on APPLY to take the first step toward an exciting career at ClearView!

📌 3x Contact Centre Advisor - 12 month contract (Sydney)
🏢 ClearView Wealth
📍 Sydney