Care Finder Community Engagement Officer - An Opportunity to play a pivotal role in enhancing the health outcomes for older vulnerable communities across the West and Outer West Regions of Melbourne.

- Part Time, 3 days per week (0.6FTE) Fixed Term Role until 30 June 2029 (Special Project), classified under the Community Health Centre (Stand Alone Services) Social and Community Service Employees Multi Enterprise Agreement 2022 – 2025, Level 3 offering $81,906.75 per annum, pro rata part time + 12% super + Salary Packaging benefits - Primary Location in Deer Park with travel required across Melbourne West and outer Western Suburbs - Benefit from on-going employee development, as well as exposure to a continuous improvement philosophy The Opportunity: IPC Health’s Care Finder service supports older vulnerable communities who are eligible for aged care services and experience barriers and challenges accessing services and supports, including having no family or trusted representative who is willing or able to support them.

The Community Engagement

Officer provides specialist and intensive assistance, through assertive outreach and engagement strategies, to support and assist people within our target populations to understand and access aged care services and connect with other relevant supports in the community, including My Aged Care. In addition, this role plays a pivotal role in building strong relationships with individuals, community groups, key stakeholders and intermediaries to promote and enhance connection to our Care Finder service. The Program operates across Melbourne’s West including Brimbank, Maribyrnong and Hobsons Bay and Outer West including Wyndham, Melton and Moorabool Local Government Areas.

You will make a difference by:

- Leading the development and implementation of a targeted and tailored engagement plan, including strategies that enhance understanding and connection with the Care Finder service, ensuring approaches are dynamic and responsive to community needs.
- Building and maintaining relationships with our diverse target groups – older persons eligible for aged care services and support, including priority groups being (CALD) community, people with a disability,



Aboriginal and Torres Strait Islander community and those experiencing disadvantage.
- Building and maintaining relationships with relevant key stakeholders, intermediaries, community organisations and networks.
- Promoting the Care Finder Service through assertive outreach activities, events and community forums aimed at engaging identified client groups, key stakeholders and potential intermediaries.
- Collecting and recording data, to enable provision of regular reports that reflects community engagement outcomes aligned to program requirements.
- Supporting the administration functions of the team to support all aspects of program service delivery.

To succeed you will need:

- Qualification in community development, community engagement, community services, health promotion or related area; or extensive relevant experience and specialist expertise.
- Strong understanding of, and a minimum of two years demonstrated experience in targeted community and stakeholder engagement, with particular focus on older vulnerable communities including, CALD communities, people with a disability, Aboriginal and Torres Strait Islander community and those experiencing disadvantage.
- Demonstrated experience in strategic planning to achieve program outcomes.
- Strong public speaking skills and confidence to engage a wide range of audiences.
- Demonstrated experience in data collection, recording and reporting to reflect outcomes.
- Excellent technical skills in Microsoft Office suite and client management systems, experience with TrakCare is highly desirable.

We will offer you

- Flexibility – We work in a flexible, creative and adaptable way to best support our staff and clients. Access plenty of options to flex your work and life commitments through our Flexing with IPC Health program.




- Learning and development – Our people are supported to act on opportunities that expand their expertise, knowledge and confidence. Opportunity to explore and participate in our Innovation and Professional Development Framework.
- Supportive Environment – Connection is our strength. We respect and support each other and work collaboratively to create a force of good. Be inspired and well supported by our passionate leaders and creative staff.
- Celebrate achievements – Feel valued and recognised as an important part of One Team IPC Health. Your contributions matter. Be part of an award winning supportive organisation that values and celebrates growth.
- Attractive Advantages – Generous salary packaging benefits including novated leasing, paid parental leave, access to accrued days off, free onsite car parking, free and confidential employee assistance program. What next? If you are passionate, creative and want to make a difference, we want to hear from you. Please review the attached Care Finder Community Engagement Officer Success Profile, then submit your resume and respond to a few questions. To find out more about the role, please contact:
- Sam Renk, Team Leader Care Finder Service on 0490 381 917 or via email: [email protected] Applications close Friday 24 July 2026 We are committed to maintaining a barrier-free environment for all and welcome individuals of diverse backgrounds, including but not limited to, those from the Aboriginal and Torres Strait Islander, Culturally and Linguistically Diverse and the LGBTI communities to apply for our job opportunities. IPC Health is committed to the safety and wellbeing of all children using our services and promotes the safety and wellbeing of Aboriginal children. If you require a reasonable workplace adjustment to support you during the interview process please email [email protected] with your request. Reasonable workplace adjustments are changes that are necessary and achievable to enable a person to efficiently perform their role to the best of their abilities. A reasonable workplace adjustment can be requested at any time in the recruitment process or as a part of employment with IPC Health.

📌 Care Finder Community Engagement Officer (Melbourne)
🏢 IPC Health
📍 Melbourne