Overview The Front Office Receptionist & Guest Experience Host will work at the Sebel Busselton managed by Accor Vacation Club, located on the southwest tip of Western Australia. This coastal resort offers guests beach access, a swimming pool, gym, tennis courts, and nearby natural attractions.

Position Summary In this casual and part‑time role, you will maintain seamless guest experiences from check‑in to check‑out, supporting the Front Office Team and ensuring resident and visitor satisfaction.

Responsibilities - Provide friendly, courteous and skilled services to all guests.

- Manage the guest room inventory and accounts efficiently, adhering to hotel procedures.
- Attend to check‑in and check‑out of guests in a professional manner.
- Liaise with other departments, including Housekeeping and Maintenance, to ensure a seamless guest experience.
- Assist guests with general enquiries and share local knowledge to provide personalized recommendations.
- Assist in the tour generation process to ensure prospects meet the company’s tour qualification specifications.

Qualifications & Experience - Demonstrated experience within Front Office, Reservations or general administration.





- High attention to detail with exceptional verbal and written communication skills.
- A passion for providing exceptional customer service and creating memorable moments.
- Demonstrated commitment to be part of a positive and supportive team.
- Experience within the hospitality and/or tourism industry is advantageous.
- Ability to work a flexible schedule from 7:00 AM to 9:00 PM, including nights, weekends, public and school holidays.

Benefits - Work in a unique coastal location with breathtaking scenery.

- Flexible work environment with support and fun.
- Career and training opportunities within a growing portfolio of resort brands.
- Personalized reward and recognition program.
- Local and global discounts on accommodation, dining, lifestyle and more.

Equal Opportunity Employer Travel + Leisure Co. is an equal opportunity employer, and all applications will be considered for employment without attention to membership in any protected class. If you require any reasonable accommodation to complete your application or recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.

📌 Front Office Receptionist & Guest Experience Host (City of Busselton)
🏢 A.P.V.C. Limited ACN 093 228 141
📍 City of Busselton