Contact Centre Platform & Data Insights Lead (Hybrid/2 WFH) (Melbourne)

Contact Centre Platform & Data Insights Lead (Hybrid/2 WFH) (Melbourne)

31 Jul
|
Great Southern Bank (Formerly CUA)
|
Melbourne

31 Jul

Great Southern Bank (Formerly CUA)

Melbourne

Great Southern Bank in Melbourne is seeking a Contact Centre Platform & Systems Specialist to own daily administration, reporting and optimisation of our contact centre platforms. You will partner with operations and technology to drive improvements while delivering reliable platforms and insightful dashboards.

You will leverage your NICE CXone experience and robust analytical, communication and change-management skills to translate data into actionable improvements, with hybrid work options and

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📌 Contact Centre Platform & Data Insights Lead (Hybrid/2 WFH) (Melbourne)
🏢 Great Southern Bank (Formerly CUA)
📍 Melbourne

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