Join Our Friendly, Supportive Team!

iSight Specialists is a purpose-built Ophthalmology practice located in Frewville, providing exceptional care to both adult and paediatric patients. We are currently seeking a warm, skilled and motivated Medical Receptionist / Ophthalmic Assistant to join our close-knit team in a Permanent Part-Time position, working 3–4 days per week.

This is a varied and rewarding role that combines front desk reception duties with clinical ophthalmic assisting. We are seeking someone who is looking for a long-term career opportunity and wants to become a valued member of our team for years to come. We believe investing in our people is important and are looking for someone who is equally committed to building a lasting career with our practice.

About the Role

As the first point of contact for our patients, you will play an important role in creating a welcoming and positive experience. In addition to medical reception duties, you will assist our Ophthalmologists and clinical staff with patient testing and ophthalmic procedures. Full training will be provided for the ophthalmic assistant component of the role.

Our practice cares for patients of all ages, from young children through to older adults, so it is essential that you are comfortable interacting with people across all stages of life. A calm, caring and reassuring manner, particularly with children, is highly valued.

Key Responsibilities

- Welcome and assist patients attending the clinic
- Schedule appointments both in person and over the phone
- Manage telephone and email enquiries
- Process payments, invoices and Medicare claiming
- Maintain accurate patient records
- Assist Ophthalmologists and clinical staff with patient workups and diagnostic testing
- Support the day-to-day running of the clinic
- Open and close the clinic as required




- Assist with general administrative and clinical duties as needed

About You You will be friendly, organised and professional, with excellent communication skills and a genuine passion for patient care. You enjoy working as part of a team, take pride in your work, and are eager to learn new skills. We are looking for someone who values stability, enjoys building relationships with patients and colleagues, and is seeking a role where they can grow and remain as a long-term member of our team.

Skills & Experience

- Minimum 2 years' experience in medical or allied health reception is highly regarded
- Previous ophthalmic assistant experience is highly regarded but not essential as full training will be provided
- Excellent customer service and communication skills
- Professional presentation and a positive attitude
- Strong organisational skills with excellent attention to detail
- Ability to multitask and remain calm in a busy environment
- Proficiency in Microsoft Office
- Experience using Xestro or other medical practice software is desirable
- Knowledge of Medicare and private health claiming is desirable
- Current First Aid Certificate (including CPR), or willingness to obtain
- Current National Police Check and Working With Children Check (or willingness to obtain)
- Australian Permanent Resident or Citizen

What We Offer

- Permanent Part-Time position (3–4 days per week)
- Long-term employment opportunity
- Comprehensive training in ophthalmic assisting
- Friendly, supportive and collaborative team environment
- Competitive remuneration based on experience

How to Apply Please submit your resume and a cover letter outlining your skills and experience to [email protected].

We thank all applicants for their interest; however, only shortlisted candidates will be contacted for an interview.

📌 Medical Receptionist & Ophthalmic Assistant (Frewville)
🏢 iSight Specialists
📍 Frewville