What You'll Do

Reporting to the Branch Manager, you will play a key role in providing essential support across the branch. Our customer base is diverse and includes local farmers, primary producers, and trade customers. The focus of this role is to deliver a friendly, efficient, and memorable customer experience, both in‑store and over the phone, while assisting with the day‑to‑day operations of the branch.

- Performing general administrative tasks, including stock control and ensuring accurate receival and dispatch of goods
- Assisting customers with pricing, product enquiries, and general support
- Processing counter sales
- Ordering fertiliser supply
- Organising customer deliveries
- Supporting warehouse operations as required
- Loading and unloading trucks, dispatching, and unpacking orders and deliveries
- Maintaining safety processes and a secure working setting
- Managing telephone and reception enquiries
- Maintaining a welcoming, well‑presented, and customer‑focused store environment
- Supporting the branch on Saturday mornings on a rotating roster

What You'll Bring

We’re keen to hear from candidates who are customer‑focused, detail‑oriented, and enjoy problem solving. You’re someone who takes initiative, thinks creatively, and gets the job done.



You’ll also have a genuine interest in Australian farming and agriculture, ideally with some knowledge of animal health and rural merchandise.

- Driver’s license is required
- Forklift licence is desirable but essential
- Experience working within a customer service environment
- Effective written and verbal communication skills to build solid long‑term customer relationships
- Problem‑solving skills and empathy to resolve customer issues promptly
- Excellent computer skills including Microsoft Excel, Word, and Outlook

Nutrien Ag Solutions is an equal opportunity employer committed to fostering an inclusive workplace that welcomes applicants of all ages, genders, and backgrounds. This role will remain posted until filled, and only shortlisted candidates will be contacted directly; others will be notified via email at the end of the recruitment process. To be considered, applicants must have unrestricted, ongoing working rights in Australia and may be required to complete pre‑employment background checks. Please note that unsolicited CVs will not be accepted, and Nutrien Ag Solutions is not liable for any received.

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📌 Casual Merchandise Sales & Fertiliser - Mackay, QLD
🏢 Nutrien Ag Solutions - Australia
📍 Mackay