Customer Service & Counter Support

Bathroom, Plumbing & Trade Supplies

Petersham, Sydney

Full Time | Rostered weekday off | No Sundays

Competitive salary staff discounts stable long-term role

Join a respected Sydney supplier serving trades & homeowners for over 50 years

Cass Brothers is a trusted supplier of bathroom, plumbing and renovation products. Our service counter supports plumbers, builders and customers who rely on us for fast, accurate service.

We are looking for a reliable and productive team member to support our busy service counter.

This role suits someone who enjoys staying active, helping customers, and being part of a team.

What you’ll be doing

Serving trade and retail customers at the service counter

Processing orders, invoices and payments accurately

Assisting customers to locate products

Supporting stock organisation and replenishment

Keeping the counter area organised and efficient





This role is ideal for someone who:

Works well in a fast-paced environment

Enjoys practical, hands-on work

Communicates clearly and confidently

Is organised and detail-focused

Calm and efficient during busy periods

Takes pride in reliability and punctuality

Experience in plumbing supplies, hardware, building products or trade environments is highly regarded but not essential.

Why join Cass Brothers?

✔ Stable family-owned business with strong reputation

✔ Supportive team with long staff tenure

✔ Full training provided

✔ Staff discounts on premium products

✔ Opportunity to grow within the business

✔ No Sunday work

Hours

Monday–Friday: 8am–5pm

Saturday: 8am–5pm

One rostered weekday off

Closed Sundays

📌 Plumbing Supplies Counter Assistant (Petersham)
🏢 Cass Brothers
📍 Petersham