RTO Quality and Compliance Officer – Keep Our Training World-Class & Compliant!

Are you passionate about high-quality education and precision in compliance? As our RTO Quality and Compliance Officer, you’ll be the driving force behind maintaining our Registered Training Organisation’s (RTO) gold-standard compliance with Australian regulations. From internal audits and policy updates to ensuring our trainers are up-to-date and our data is clean, you’ll play a central role in delivering trusted, top-tier training to both our Surf Life Saving Queensland (SLSQ) Club Members and commercial clients.

Why SLSQ?

- Contribute to an organisation that saves lives!
- Increase your take home pay with Salary Packaging.
- Paid parental leave available.
- Onsite parking.
- Versatile and hybrid working options.
- Employee assistance program EAP for health and wellbeing.

What You’ll Do:

- Keep us aligned with the VET Quality Framework, including the Standards for RTOs 2015, the Australian Qualifications Framework, and other legislative requirements.
- Lead and support our ongoing preparation for the transition to the new Standards for RTOs 2025.
- Conduct internal audits, marketing reviews, and implement action plans to fix any compliance gaps.
- Plan and complete annual reporting activities.
- Monitor training quality and help develop new learning resources that are compliant and adult learner–friendly.
- Oversee compliance across key systems: our Student Management System (aXcelerate) and Learning Management System (LMS).
- Keep digital learning content up-to-date and aligned with training package requirements.
- Maintain our public education platforms and ensure all advertising meets NVR standards.
- Review and enhance RTO policies, procedures, and operational practices regularly.
- Provide training and support to staff on all things quality and compliance.
- Champion continuous improvement by collecting feedback, identifying areas for growth,



and implementing smart solutions.
- Manage and maintain TAF endorsement.
- Work with internal teams and external bodies to ensure our education delivery is always industry-relevant.
- Support course transitions, qualification updates, and changes to units of competency.
- Communicate compliance updates clearly to all relevant stakeholders and help shape internal policy direction.
- Ensure timely submission of all compliance-related reports like AVETMISS, Quality Indicator Reporting, and Client Contracts.
- Take on special projects as directed by the Head of Education.

About You:

Essential

- Hold a Working with Children Blue Card (or the ability to obtain one).
- Successfully complete a National Police Check (or be willing and able to obtain one pror to commencement).
- TAE50116 Diploma or TAE40122 Cert IV in Training & Assessment (or equivalent).
- 3+ years’ experience in an RTO environment.
- Experience in processing awards, certificates or similar tasks.
- Experience in preparing or validating data for AVETMISS reporting and ensuring data quality with Student Management System.
- Strong knowledge of the VET sector, ASQA standards, and compliance frameworks.
- Confident with internal audits, risk management, and closing compliance gaps.
- Excellent communication skills—written, verbal, and everything in between.
- Comfortable using MS Office and instructional software.
- Experience with aXcelerate or similar Student Management Systems.
- Proficient in MS Office.
- A natural leader who thrives in a fast-paced, ever-changing environment.
- Great at juggling priorities, solving problems, and keeping calm under pressure.

About SLSQ:

Surf Life Saving Queensland (SLSQ) is a vibrant organisation dedicated to saving lives and promoting beach safety across Queensland. Established in 1930, SLSQ supports over 36,000 members across 57 surf lifesaving clubs. With more than 600 employees, SLSQ delivers lifesaving services, community education, surf sports, and training programs that engage over 462,000 people.

📌 RTO Qualilty and Compliance Officer (South Brisbane)
🏢 Surf Life Saving Queensland
📍 South Brisbane