As an Account Manager, you will represent the long lasting commercial point of contact of all your customers. You ensure customers' satisfaction and make the company grow, by upselling and renewing contracts of our existing customers. You will be in touch with CIO's, CFO's and CEO's of small and large companies, and revolutionise the way their business works!

The business scope of Odoo is so large that you'll never stop learning and, with a bit of creativity, you'll have a solution to most of your clients' pain points. With such a scope, you'll quickly master all aspects of entrepreneurship, to advise clients as an expert. It's not all about sales, it's also about providing value to your clients.

Responsibilities

- Managing a portfolio of existing clients in Australia
- Analyze and understand in depth your customers' IT projects: you will be their Odoo sales expert!
- Identify potential/incentive future sales: increase your customers' use of the solution by offering them the right package in Odoo
- Demonstrate the product (new apps, features) and new versions to end-users
- Negotiate contract renewals:



from monthly to multi-year subscriptions

About you

At Odoo, we value your skills more than your resume.

Here's what we expect from you:

Must have

- Fluent in English and French
- Strong organizational skills: you will have around 150 clients to manage!
- Solution - oriented
- Passion for software products
- Full working rights in Australia

Nice to have

- Strong understanding of IT projects and client-facing solution selling
- Experience managing and growing a portfolio of existing clients
- Ability to identify upselling opportunities and align solutions to customer need
- Confident in delivering product demonstrations and presenting new features to end-users
- Experience in contract negotiation and subscription-based renewals
- Commercial mindset with a focus on customer retention and expansion
- Excellent communication and relationship-building skills with clients in a quick-paced environment

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📌 Account Manager (EN/FR) (New South Wales)
🏢 odoo
📍 New South Wales