Optus is seeking a Manager Service Operations to guide Service Centre teams toward operational excellence in a agile Australian environment. Sydney and Melbourne bases offer leadership opportunities to deliver flawless customer service and drive continuous improvements.
You will lead ITIL-aligned processes, optimize service delivery, and collaborate with senior leaders to align operations with strategic direction.
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📌 Service Ops Manager - Lead High-Impact Teams (Hybrid/Remote) (Australia)
🏢 Singtel Group
📍 Australia
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