Cloud Assess is seeking a commercially minded Head of Customer Success to lead and scale our global CS function in a fast-paced SaaS workplace. This leadership role blends hands-on account management with strategic pre-sales collaboration to ensure long-term customer value and sustainable renewal growth.
You will own Net Revenue Retention, design data‑driven health frameworks, and partner with Sales on renewals and expansion.
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📌 Customer Success Leader — Drive Global NRR & Adoption (Australia)
🏢 Cloud Assess
📍 Australia
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