O'Brien Electrical and Plumbing Coopers Plains is a well-established and growing electrical and plumbing business servicing residential and commercial customers throughout Brisbane.
We are seeking an experienced and motivated Office Administrator to join our friendly team in a full-time role based at our Coopers Plains office.
This is an excellent chance for someone who is highly organised, customer-focused, and enjoys working in a fast-paced environment. You will play a key role in supporting the day-to-day operations of our business while working closely with our technicians, managers, customers, and suppliers.
Software We Use
Essential Experience
• Simpro
• Advanced Microsoft Excel skills
• Microsoft Office Suite
Desirable Experience
• Xero
• Digital Forms
To Be Successful in This Role You Will Have
• A positive, enthusiastic, and friendly attitude
• Excellent customer service and communication skills, both written and verbal
• The ability to take clear and accurate messages and relay information effectively
• Strong organisational and time management skills
• The ability to prioritise tasks and manage multiple responsibilities
• High attention to detail and accuracy
• Confidence to contribute ideas and suggestions for improving processes
• Experience using Microsoft Word and Excel to create business documents and correspondence
• Experience using Microsoft Outlook and Gmail to manage emails and calendars
• Strong numerical skills and the ability to accurately process invoices, payments, and GST calculations
• The ability to work independently and as part of a team
Key Responsibilities
General office administration duties including:
• Answering and making phone calls and taking accurate messages
• Data entry across multiple software platforms
• Entering and scheduling jobs using Simpro
• Processing customer and supplier invoices
• Taking payments and processing transactions using Xero
• Liaising with customers, suppliers, technicians, and management
• Providing administrative support to key internal staff
• Filing, photocopying, printing, and scanning documents
• Supporting all areas of the business with administrative tasks
• Maintaining accurate customer and job records
Desirable Attributes
• Highly motivated with a genuine desire to contribute to the success of the team
• A willingness to learn and develop new skills
• Adaptable and comfortable working within a dynamic and evolving business
• Reliable, professional, and proactive in your approach to work
Position Details
• Full-time position
• Based at our Coopers Plains office
• Office hours: Monday to Friday, 7:30am – 4:30pm
• A probationary period will apply
• Competitive salary based on skills and experience
How to Apply
Please submit a current resume and a cover letter outlining your relevant experience, particularly your experience with Simpro and other office administration software.
Please also provide current and contactable referees.
Only applicants who provide a cover letter will be considered.