Doctors on Nicholson is a up-to-date, state-of-the-art Medical Practice in the heart of Carlton + Fitzroy North, where friendliness, quality, convenience and punctuality are at the core of our service promise. We care about what is significant to our patients - their health and their time.
The clinic has 6 GPs and 3 Allied Health Practitioners, and we are looking for a patient-focused and friendly receptionist with a can-do attitude to join our clinic team.
Position Overview
Provide administrative support to management, medical and nursing employees.
Undertake all duties in a diligent manner with honesty and integrity
Having a can-do attitude and being able to work independently when required
Doctors on Nicholson understands the importance of the role receptionists play when it comes to the clinic running smoothly, so we award this with a above award hourly rate.
Core tasks & responsibilities
Meeting and greeting patients
Scheduling appointments and managing the appointment diary.
Answering telephone queries for bookings, patient results and general patient queries.
Processing payments (EFTPOS/TYRO and HotDoc)
and follow-up of unpaid accounts.
Maintain client database and demographic details (excellent attention to detail a must)
Ensure reception and waiting room is presentable and tidy, and completing cleaning tasks set out in the opening and closing procedure
Adhere to patient privacy and confidentiality legislation
Qualifications and Experience
Previous customer service experience in a GP practice, hospitality, retail or similar highly regarded.
Professional presentation, well developed communication skills, strong attention to detail and a passion for patient care are the keys to success in this role.
Excellent time management skills including the ability to manage numerous tasks concurrently
The ability to work independently, show initiative and work productively within a team setting
Job Type: Casual
Pay: $30.00 - $36.00 per hour
Expected hours: No less than 10 per week
Experience:
Customer service: 1 year (preferred)
Work Authorisation:
Australia (required)
Work Location: In person
Apply on Kit Job: kitjobau.com/job/3y9px7
📌 Medical Receptionist Carlton North
🏢 Doctors On Nicholson
📍 Carlton North
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.