Apply on Kit Job: kitjobau.com/job/3qm6s1

**General information**:

- Name
- Retail Customer Service Officer
- Site / Location
- Booragoon Post Office
- Ref #
- 12382389
- Entity
- Australia Post
- Opening Date
- 21-Apr-2026
- Suburb
- Booragoon
- State
- Western Australia
- Work Type
- Fixed Term Part Time
- Weekly Hours
- 20
- Length of Assignment
- 6 months

**Description & Requirements**:
**Help us deliver like never before**
- Australia Post is delivering like never before. From the vehicles that we drive, to the small businesses that make our communities thrive. We’re delivering for the environment, for our communities, for our customers and for our people. We’re moving forward and we want you to come along for the ride.**-
- About the opportunity**
- As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a excellent one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.- Pay Rate **$28.58**increases to **$30.55**after 3 months + 12% Superannuation
- 6-month part-time contract, rostered shifts between **1:00 PM** and **5:00 PM**:

- Supportive (paid) training on commencement, **6 weeks** full-time training
- Must travel on occasions between the following suburbs: Booragoon, Melville, Palmyra, South Perth & Willetton
- Enjoy the benefits of Post People Perks

**-
- You'll be**




- Performing customer sales and service transactions with customers.
- Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS).
- Conducting and processing a number of identity services transactions, including Australian Passport Interviews.
- Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities.
- Assisting customers with mail lodgements and associate costs.
- Building rewarding relationships with customers by understanding their needs.
- Assisting with administrative duties such as stocktaking and record maintenance.

**-
- About you**You’re friendly, enthusiastic and reliable and you love working in a team environment.-
You’re ready to put the customer at the centre of everything you do to help make a difference in the community.- Have experience in customer service and/or cash handling.
- Be fit to lift up to 16kgs of mail regularly and stand for your shift.

**-
- How we'll deliver for you**
- We invest in you for the long-term, encouraging growth through delivering on our values of trust, inclusivity, empowerment and safety.
- Be part of a culture where everybody feels they belong, are valued, and can bring their authentic self to work every day.
- We invest in your personal wellbeing, recognise and reward you for your contribution to our success with Post Perks and more.

**-
- We’re delivering together**
At Australia Post, we acknowledge the Traditional Custodians of the land on which we operate, live and gather as employees.

**See what a day in the life on the Retail Team at Australia Post looks like**:

Apply on Kit Job: kitjobau.com/job/3qm6s1

📌 Retail Customer Service Officer (Booragoon)
🏢 Australia Post
📍 Booragoon