Apply on Kit Job: kitjobau.com/job/3qh0hd

Posted: 08/12/2025

Closing Date: 05/02/2026

**Job Type**: Permanent - Full Time

Location: Southbank

Job Category: Sales

**Who are we**:
At Ashley & Martin, we've been empowering clients to transform their lives by helping them regain their confidence through proven hair growth solutions for over 60 years. We're not just a hair loss clinic; we're a trusted partner on a journey of self-discovery. As a Sales Consultant & Customer Service Specialist, you'll guide and coach clients through this life-changing process, acting as their personalised advisor and support partner as they move toward real results. Join our team and be part of a company with a strong foundation and a bright future.

As a B2C Sales Consultant, you’ll build strong relationships with clients, understand their individual needs, and present tailored treatment plans. Working closely with our expert medical team, you’ll ensure clients receive the best possible care and support throughout their hair regrowth journey. This full-time, permanent role will see you working across **both our Dandenong and Southbank Clinics, with hours broadly split on a 50/50 basis**, and **ad hoc cover provided at our Gladstone Park Clinic as required**. A 38-hour per week roster will be allocated between 9.00am-7.00pm Tuesday to Friday and 8.30am-2.30pm on Saturdays.

**What You'll Be Doing**:

- **Inspiring Confidence**: Conduct initial consultations, becoming a trusted advisor to clients seeking solutions for hair loss. You'll assess their needs, understand their goals,



and collaborate with our medical team to develop personalised treatment plans that make a real difference.
- **Driving Sales Success**: Consistently exceed monthly sales targets by effectively presenting treatment options and enrolling clients in suitable packages.
- **Building Long-Term Relationships**: Guide clients through their treatment journey, providing ongoing support, addressing any concerns, and celebrating their successes. Cultivate strong relationships to foster client loyalty and generate referrals.

**What We Offer**:

- **Competitive Compensation**: Competitive base salary plus a rewarding commission structure. First-year target earnings of $70,000 - $90,000, with the opportunity to earn even more based on your performance.
- **Comprehensive Sales Training**: A comprehensive sales training program covering our products, sales techniques, and client consultation strategies. Ongoing professional development opportunities to enhance your sales skills and career growth.
- **Excellent Benefits**:

- Wellness Advantages
- Two additional paid wellness days per year.
- Quarterly team subsidies for social activities.
- **Supportive & Collaborative Culture**:



Our team is a supportive and collaborative group of driven individuals who are passionate about helping others and celebrating each other's successes. We foster a positive and encouraging work environment where everyone can thrive.
- **Mentorship Program**: Benefit from guidance and mentorship from experienced sales professionals.

**Important Note: Please be aware that this role is strictly based on-site and there is no opportunity for work-from-home arrangements.**

**Desired Skills and Experience**:
**Your Role in Our Growth**:

- Be part of a multinational group focused on providing respected self-care options for our clients.
- Engage with clients to understand their needs, provide consultations, and develop personalised treatment plans.
- Be part of expansion opportunities, providing additional skills for your career.

**What You Bring to the Table**:

- Proven ability to build rapport with clients, close deals, and exceed sales targets.
- Strong negotiation and presentation skills.
- Excellent communication and interpersonal skills.
- Driven by a desire to make a positive impact on people's lives.
- Positive, enthusiastic, and team-oriented attitude.

**Your Work Environment**:

- This role is based in Southbank and Dandenong, VIC.
- You'll also need to be available for occasional coverage at our Gladstone Park clinic.
- Ability to travel within Victoria is preferred but not essential.

**Ready to Shape Your Future?

Apply on Kit Job: kitjobau.com/job/3qh0hd

📌 Sales Consultant & Customer Service Specialist (Southbank)
🏢 Ashley & Martin
📍 Southbank