24 May
|
Commonwealth Bank
|
Singleton Shire Council
24 May
Commonwealth Bank
Singleton Shire Council
Apply on Kit Job: kitjobau.com/job/3q4y22
Multiple roles available (x2) – varying rosters.
Customer Banking Specialist - Monday - Friday (22.5 hours – Singleton).
Customer Banking Specialist Relief - Monday, Tuesday, Thursday & Friday (19 hours – Singleton Branch with occasional support to Muswellbrook).
See yourself in our team
As a Customer Banking Specialist/Relief in our Singleton Branch team, you will:
Deliver a seamless experience by responding to customers’ transactional banking needs.
Process a range of transactions, including deposits, withdrawals, transfers, bank cheques and CommFX.
Conduct financial health checks to understand customers’ needs and identify opportunities for tailored products and services.
Assist with cash handling and ATM procedures.
Educate customers on in‑branch technology and digital banking solutions, demonstrating how these tools can simplify their banking.
Follow the Bank’s processes and procedures, ensuring accurate reconciliation of transactions, reviewing financial positions and upholding our solid risk culture.
Engage in meaningful conversations to support customers’ broader banking needs, including Home Loans,
Business Banking and Financial Advice.
Handle enquiries, maintain accounts and process applications for credit products.
Problem‑solve effectively, providing solutions while championing compliance and risk management practices.
Requirements
A genuine passion for Customer Service and are looking to kick‑start your career in Banking with this entry‑level position.
A genuine interest in improving the financial wellbeing and lives of our customers.
The ability to ask the right questions, respond to customers’ needs and refer them to the relevant team members in order to better serve them.
Excellent communication skills & willingness to contribute to a team-oriented culture.
Ability to work in a busy, commercial and driven retail setting whilst seeing the big picture for customers and providing them with holistic solutions.
Aboriginal & Torres Strait Islander people encouraged to apply.
With us, you’ll help customers make the right financial decisions and achieve their dreams.
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Apply on Kit Job: kitjobau.com/job/3q4y22
📌 Customer Banking Specialist Singleton Singleton Council (Singleton Shire Council)
🏢 Commonwealth Bank
📍 Singleton Shire Council