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**Customer relations role focused on supporting local community groups and organisations**:

- **A supportive and fun team environment**:

- **Continuous learning opportunities**

**About Us**

City of Ryde, just 12 kilometres from Sydney CBD, is a place of unique lifestyle and opportunity. It is home to an engaged and culturally diverse community of around 130,000 people, and a strong and growing Smart City economy including more than 13,000 local businesses, Macquarie Park, world-class hospitals, and a leading university. All balanced with beautiful bushland, riverfront parks, open spaces, and sport facilities.

Our council delivers a broad range of services, projects, programs, and events. We are actively committed to innovation, sustainability, resilience and providing exceptional customer experiences, and this relies on attracting and keeping outstanding people. We offer a range of benefits, including flexible work arrangements, health and wellbeing programs, a learning and development program including study support, and a reward and recognition program.

**About the Role**

We have an exciting opportunity for an enthusiastic and self-motivated person to join the City of Ryde as our Community Facilities Officer. In this role you will be responsible for the daily operational management of bookings for the City of Ryde community and cultural facilities, and for providing day to day support as part of a team to ensure high service delivery.

**About You**

In addition, you will also have:





- Proven experience in customer service and/or skills in managing administrative systems in a fast-paced team environment
- Excellent written and verbal communication skills
- High-level negotiation skills
- Demonstrated experience in effective communications with a range of stakeholders

Your commencing annual salary will range from **$64,354 to $77,225 + Superannuation, **dependent on your experience and qualifications.

**Culture & Benefits**
- Free shuttle bus between the North Ryde Office and North Ryde Metro Station
- Commitment to providing opportunities for work/life balance
- Hybrid work from home and office arrangements available for eligible positions
- Flexibility regarding start and finish times to suit your lifestyle
- Work 37.5 hours and enjoy a rostered day off approx. every 3 weeks
- Long service leave after 5 years, then accrued monthly
- 18 weeks paid parental leave (for eligible employees)
- 3 extra grant days at Christmas to ensure you have time to enjoy the holiday
- Annual performance reviews and Award increases
- Opportunity to sign up as a fitness passport member
- Various health & well-being initiatives (i.e. flu vaccinations, etc.)

**How to apply**

**Closing Date**: Sunday, 27 October 2024 at 11:30pm

If you would like to know more, please see the **position description** **or contact Brian Park on 0432 948 491 for a confidential discussion.

**City of Ryde is committed to Equal Employment and Child Safety

Apply on Kit Job: kitjobau.com/job/3pupoi

📌 Community Facilities Officer (North Ryde)
🏢 City Of Ryde
📍 North Ryde