Apply on Kit Job: kitjobau.com/job/3pthwv

Multiple Positions! Rostering and Admin Officers

Caring Circle Support Network – Werribee / Hybrid Caring Circle Support Network is a growing, values-led NDIS provider committed to delivering high-quality, ethical, and person-centred supports. We are seeking organised, resilient, and reliable Rostering and Admin Officers to support the smooth day-to-day running of our business.

This role is ideal for someone with NDIS Rostering experience who is comfortable being on the phone, working autonomously, engaging with participants, families, and staff, and who understands the realities of working in disability services.

About the Role

We currently have 3 positions to fill, adding to our current Rostering and Admin Team.

- After Hours Rostering and Admin Officer

Part Time (16 hours a week)

1 days training onsite at the office in Werribee and then WFH

Sunday 11am- 7pm

Monday 5pm-9pm

Tuesday 5pm-9pm

- After Hours Rostering and Admin Officer

Part Time (20 hours a week)

1 days training onsite at the office in Werribee and then WFH

Wednesday 5pm-9pm

Thursday 5pm-9pm

Friday 5pm-9pm

Saturday11am- 7pm

3. Rostering and Admin Officer

Full Time (38 hours per week)

Hybrid working (first month or two in the office until confident to WFH)

Monday to Friday 9am- 5pm

Key Responsibilities

Administration & Communication

- Answering and managing incoming phone calls and text messages on a daily basis
- Responding to enquiries from participants, families, and staff
- Managing inboxes, correspondence, and general enquiries
- Maintaining accurate participant, staff, and service records

Operations Support

- Assisting with rostering,



scheduling, and shift coordination
- Supporting invoicing, timesheets, and operational reporting
- Liaising regularly with support workers, participants, families, and external stakeholders
- Supporting compliance-related documentation and processes
- Assisting leadership with day-to-day operational tasks

About You

You will ideally have:

- Experience in NDIS Rostering and Administration
- Confidence being on the phone and communicating throughout your shift
- Ability to work autonomously
- A strong understanding of the disability sector and its complexities
- Emotional resilience and professionalism — able to remain calm and not take things personally when supporting people with disability, families, or staff
- Solid organisational and time-management skills
- Excellent written and verbal communication skills
- High attention to detail and ability to manage competing priorities
- Confidence using administrative systems
- (Part Time positions) Be available to attend training onsite in Werribee during business hours

What We Offer

- A supportive, close-knit, and values-driven workplace
- Training provided onsite in Werribee then Working from Home
- A role where you are trusted, supported, and valued
- Opportunity to grow with a developing organisation
- Meaningful work supporting people living with disability
- Employment Assistance Program via Wisdom Wellbeing
- CCSN Rewards Program- 1000+ discounts and cash back offers

Real people, real values, and real impact.

How to Apply

Click Apply now with your Resume and Cover Letter addressing Key Responsibilities

Apply on Kit Job: kitjobau.com/job/3pthwv

📌 Multiple Positions! Rostering and Admin Officers (Werribee)
🏢 Caring Circle Support Network
📍 Werribee