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Join a collaborative team supporting student placements and delivering quality administrative support.

Box Hill Institute | Full time, ongoing

Be part of Box Hill Institute, a recognised leader in vocational education, supporting students through an important stage of their learning journey. As Placements Administration Officer, you will contribute to the coordination and delivery of student placements by providing reliable administrative support, maintaining accurate records, and assisting with day-to-day placement processes. Working within a collaborative team, you will play a key role in ensuring placements are organised, compliant and responsive to the needs of students, employers and teaching staff.

Why work with us?

At Box Hill Institute, we offer more than just a job - we offer a supportive and rewarding work environment where your wellbeing, growth and achievements are celebrated. Our benefits are designed to help you thrive both professionally and personally:

- Flexible work arrangements to support work-life balance
- On-site parking for added convenience
- Career progression opportunities and reward & recognition programs to celebrate your success
- Generous leave options such as Defence Reserve Service, Emergency Response, up to 20 days paid Family Violence leave and up to 16 weeks paid Parental Leave
- Health and wellbeing supports and resources, including FREE flu-vaccinations, FREE skin checks, FREE health checks and corporate health insurance discounts
- Financial perks like novated leasing and salary packaging
- Exclusive staff discounts on CAE/Box Hill Institute short courses for staff and their immediate family as well as discounted access to our on-campus retail services such as floristry, day spa and beauty salons, hairdressing salon, barbershop, restaurant, vet & dog grooming - all delivered by students in training, under the supervision of their teachers.

About the role: You'll play an important part in supporting student placements by coordinating bookings, preparing contracts, maintaining records, and managing documentation. You will work closely with students and employers to respond to enquiries, organise placement logistics,



and ensure everything is in place and compliant. As part of a collaborative team, you'll help keep the placement process organised, efficient and responsive, while delivering reliable customer service throughout.

What you'll do:

- Prepare and execute student and employer placement contracts in accordance with governance requirements
- Act as first point of contact for student enquiries and provide customer service support
- Coordinate placement bookings, logistics, and related communications
- Maintain accurate placement records, documentation, and student records
- Prepare information for audits, compliance tracking, and reporting
- Manage stakeholder interactions and escalate enquiries where required
- Utilise placement systems and assist with sourcing placement opportunities

What You'll Bring:

- Experience in administration, including document preparation, record keeping and handling enquiries
- Strong stakeholder and customer service skills with the ability to respond promptly to enquiries
- Well-developed organisational and time management skills
- Ability to work collaboratively in a team environment and adapt to changing priorities
- Effective written and verbal communication skills, including preparing correspondence and reports
- Proficiency in Microsoft Office, Experience with CRM or student systems (desirable)
- Certificate level qualification (highly desirable

About us: For over 100 years, we've been changing lives for the better, continuing to make this world a better place for all. By providing people with opportunities to expand their knowledge, experience and understanding of the world, we empower them to change their lives.





Our students can pursue everything - non-accredited short courses through the Centre for Adult Education (CAE); senior secondary qualifications including the Victorian Certificate of Education (VCE) and VCE Vocational Major (VCE VM); vocational certificates (including pre-apprenticeships, apprenticeships and traineeships) and diplomas; and higher education degrees and a graduate certificate.

We are committed to a highly motivated and aligned workforce, so we'll be by your side to enable you, help you grow and offer you benefits which enhance your work-life balance.

Apply now

All applications must be submitted online and include a cover letter and current resumé.

For specific enquiries relating to this position, please contact Eugenie Douglas at [email protected]

Applications close: 5pm, Wednesday 17th June 2026

Please note: We will be assessing applications as they come in and the position may be filled before the closing date

We are a 2025 Circle Back Initiative Employer - we commit to respond to every applicant.

Box Hill Institute is a welcoming, safe and respectful work environment. We are work-life friendly and an equal opportunity employer. We encourage people from all backgrounds, abilities and identities to apply for our vacancies.

Commitment to child safety

Box Hill Institute is a Child Safe Organisation and has a zero tolerance towards the harm or abuse of children and young people.

We believe that child safety is everyone's responsibility. All employees, volunteers, contractors and service providers are required to promote a culture of child safety, comply with the Child Safe Standards and other relevant legislation and reporting obligations of suspected child abuse as per the Institute's Child Safety Policy and Procedures.

All employees are required to hold and maintain a current, valid Working with Children Check for the duration of their employment at their own expense.

Candidates for employment at Box Hill Institute will be subject to pre-employment probity checks, and must satisfy Box Hill Institute's pre-conditions for employment.

Box Hill Institute reserves the right to withdraw an advertised position at any stage.

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📌 Student Placements Administration Officer (Box Hill)
🏢 Box Hill Institute
📍 Box Hill