**About Us**:
Rosebud Cafe is a cozy and vibrant establishment known for its warm atmosphere and delicious cuisine. Located in the heart of Rosebud, VIC, we take pride in serving freshly prepared dishes using locally sourced ingredients. We are committed to providing exceptional service and creating memorable experiences for our guests.
**Position Overview**:
**Key Responsibilities**:
- Greet guests warmly and escort them to their tables
- Manage reservations and seating arrangements efficiently
- Coordinate with servers, kitchen staff, and management to ensure excellent service
- Monitor dining areas and address any issues or concerns promptly
- Assist in training and mentoring current staff members
- Uphold high standards of cleanliness and organisation in the dining area
- Handle guest inquiries, feedback, and complaints with professionalism and empathy
- Collaborate with the management team to develop strategies for improving service and guest satisfaction
**Qualifications**:
- Previous experience in a similar role in the hospitality industry preferred
- Excellent communication and interpersonal skills
- Strong organisational and multitasking abilities
- Ability to work effectively in a fast-paced environment
- Attention to detail and a passion for delivering exceptional service
- Flexible schedule, including evenings, weekends, and holidays
If you are passionate about hospitality and eager to join a energetic team, we would love to hear from you! Please submit your resume and a brief cover letter outlining your relevant experience and why you would be a great fit for the role of Floor Supervisor/Host at Rosebud Cafe.