Apply on Kit Job: kitjobau.com/job/3jva4l

About the role:

The Visitor Information Officer and Tour Guide position is a high-profile, front-line role providing exceptional customer service and information to visitors and actively promoting tourism opportunities in the Whyalla region, including hosting informative tours of the HMAS Whyalla and maritime museum.

Some of the duties and responsibilities include:

- Provide an informative, safe, and enjoyable tour experience to visitors to Whyalla
- Inform visitors of other Whyalla attractions promoting a proud and positive image
- Cross-promote attractions and services and encourage visitation to our great city
- Ensure that only the best possible service is delivered in a highly courteous, professional, and efficient manner

About you:

We are looking for an individual who has the following:

- A solid customer service focus with a positive, proactive attitude
- Excellent communication and interpersonal skills, with the ability to engage diverse audiences
- Sound knowledge of Whyalla and the surrounding region
- Ability to work both independently and collaboratively within a team
- Strong organisational and time management skills, with the ability to adapt to changing demands
- A current South Australian Working with Children Check, or ability to obtain prior to commencement

If this sounds like your perfect role, we want to hear from you!

About the Whyalla City Council:

As a multifunctional regional Council, in addition to the usual Council services, we manage Early Learning Services, Airport, Cemetery, Crematorium and recreational facilities including Visitor Information Services.

We are a progressive Council,



committed to the pursuit of excellence and are always looking for opportunities to improve the quality of life for our community, now and into the future.

We stand by and embrace our core values when delivering each and every one of our services: We Belong, We Collaborate, We Deliver, We Serve.

About the benefits:

- Competitive salary + 12% Superannuation with the ability to salary sacrifice
- Excellent Enterprise Agreement benefits with above award rates
- Opportunities for career growth and professional development
- Provision for uniform
- Employee Assistance Program and wellbeing support
- Special Pandemic Leave, and Family and Domestic Violence support
- Commuting to work when living in Whyalla is no more than 15 minutes

Further Information:

For more information in relation to position responsibilities, refer to the following:

Enquiries can be directed to Ali Sanders, Visitor Experience Coordinator on 8640 3444.

The remuneration for this role is in accordance with the South Australian Municipal Salaried Officers Award and Council's current Enterprise Agreement, commencing at Level 2 $77,706 pro rata for hours worked.

So be sure to Unearth Your Next Step right here in Whyalla – we’re waiting for you!

Apply:

- Applications must include your current resume and cover letter and must be submitted via Council’s recruitment portal. Applications submitted in any other platform will not be accepted. Scroll down (past the image below) to commence the application process. Please note, the application process will need to be completed in one session.
- Applications close 9:00am, Monday 4 May 2026. Late applications will not be accepted.

Apply on Kit Job: kitjobau.com/job/3jva4l

📌 Visitor Information Officer And Tour Guide (Whyalla)
🏢 Important Group
📍 Whyalla